Can't disable password for app updates
I have tried to turn off password protection for free items on my iPhone 8 (per the instructions), but each and every app update is asking for my password. How do I disable this?
iPhone 8, iOS 12.0.1
Question marked as
Best reply
User profile for user:
jdo_apple
User level:
Community Specialist
Hello dltett23,
Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to update apps without having to put in your Apple ID password on your iPhone. It also seems you've done some troubleshooting on your own. Were the steps you followed the ones outlined in the following article?
Turn on Automatic Downloads or App Updates
If these are the steps you've already attempted, I'd like to offer you some additional steps to help with your situation. Please force close the App Store app and restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on. Then open the App Store and test your issue with app updates again.
Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch
Please let us know if you've found these recommendations helpful. Don't hesitate to reach out with any additional information or results you may have come across on this issue. It will be a pleasure to continue working with you toward a solution.
Cheers!
Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to update apps without having to put in your Apple ID password on your iPhone. It also seems you've done some troubleshooting on your own. Were the steps you followed the ones outlined in the following article?
Turn on Automatic Downloads or App Updates
What you'll need
- The latest version of iTunes and macOS.
- The latest iOS.
- To sign in to your iPhone, iPad, iPod touch, and your computer with the same Apple ID.
On your iPhone, iPad, or iPod touch
- Tap Settings > [your name] > iTunes & App Store.
- Turn on the content that you want to automatically download.
After you turn on Automatic Downloads for music, apps, or books and audiobooks on all of your devices, all new purchases that you make in the App Store, iTunes Store, or Apple Books on any device download automatically to all of your devices.
Turn on Updates to get Automatic Updates for apps. Any new versions of apps that you currently have on your device will automatically download when they're available.
You can also turn Automatic Downloads on or off over your cellular network on an iPhone or iPad Wi-Fi + Cellular. Go to Settings > [your name] > iTunes & App Store and turn Use Cellular Data on or off. Cellular Data downloads are limited to a file size of 150 MB or smaller.
If these are the steps you've already attempted, I'd like to offer you some additional steps to help with your situation. Please force close the App Store app and restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on. Then open the App Store and test your issue with app updates again.
Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch
Please let us know if you've found these recommendations helpful. Don't hesitate to reach out with any additional information or results you may have come across on this issue. It will be a pleasure to continue working with you toward a solution.
Cheers!