Sometimes the text notification I receive are distorted on my iOS 12

Sometimes the text notification I receive are distorted. It’s like stuck instead of playing cleanly and clearly.


[Re-Titled by Moderator]

Posted on Oct 25, 2018 8:36 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2019 10:46 AM

Hi.

I had also this problem on my iPhone 7.

There were 4 things that i did:

  1. I reset network settings
  2. go to Settings-Messages-Send & Receive: i select only my phone number WITHOUT email
  3. go to Settings-FaceTime : i logout from Apple ID, so you dont use it for FaceTime and that is written that you can only be reached by FaceTime on your mobile number.
  4. go to Settings-Notification-Messages: set notification grouping to OFF


This is what i did and my text messages notification is normal for the past 2 weeks.

I hope that this will also help you.

158 replies

May 7, 2019 10:35 AM in response to Nymeria18

I got 3 new iPhones in the last year and they all had the same issue so I gave up. The apple person I spoke with said all the phones with the problem were all most likely made in the same “lot” so if your new phone was made recently it wouldn’t be in the sane lot as most of ours, thus problem solved. At least for you. The rest of us are stuck for 1-2 years when we’re eligible for upgrades, unless that is, that they finally fix the problem with a software update.

May 21, 2019 11:24 AM in response to dacafos

Given the last few comments, I wanted to share for those new on this discussion that since this topic started there have been other who tried to narrow down something tying this anomaly to some other consistent event or circumstance, be it having messages open on a desk top or Android devices, ...

but several others, including myself have reported that the weird, dying, strangled, drowning, whatever sound when a message comes in has not been limited to any particular set of circumstances.


I have experienced it my car, in my house, my office, walking down the street, strong signal and weak signal, with Messages closed and open, from Androids and from iPhones.

Aug 6, 2019 4:31 AM in response to Kriptik23

Something I thought the first time this happened was the amount of message conversations kept. I don’t know if it’s a coincidence but ever since I started keeping most of my SMS chats, it seems to be happening. I wonder if deleting all messages (or, most of them) would fix this? I feel it shouldn’t matter. My iPhone X is a rather expensive piece of 21st Century equipment, made by the best...supposedly.

Dec 24, 2018 1:16 PM in response to navjagat

I have an Iphone 8 Plus (new). It didn't start until today while I'm working on my macbook at the same time with several screens on full screen. I wonder if it has something to do with the hand-off between the two devices and text messages. I noticed on my 6S that if I was on my macbook I wouldn't get notifications on either device that I had a text message if I was working in full screen. Just a thought.

Jan 30, 2019 9:07 PM in response to KurtVI

I’m having the same issue on my iPhone X. It happens every single day without fail and on both incoming SMS and iMessages. The CPU being “too busy” to process a simple notification sound is a **** poor excuse for this issue to occur since the onboard CPU is more than capable of handling this task. Not to mention it occurs when the phone is locked and idle so there’s a very minimal load on the CPU. It’s rather annoying and in my case occurs frequently enough such that I actually commented on this post.

Mar 5, 2019 10:40 PM in response to Teddy_B

When will there be a fix for this? Randomly I’ll get text messages from people and the alert sound will echo about 6 times. Sounds like the phone is sick. It has done this for me ever since I had the phone and with every latest iOS update since May 2018. The sound on my phone otherwise works perfectly. Phone does get kinda hot from time to time though

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sometimes the text notification I receive are distorted on my iOS 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.