can not click on wifi button on iphone 8 plus

We have 2 new iPhone 8 plusses. One connects to wifi just fine, and the other one has the wifi button grayed out and cannot click on it.

iPhone 8 Plus, iOS 12.0.1

Posted on Oct 26, 2018 8:56 AM

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Posted on Oct 26, 2018 9:18 AM

Have you tried restoring the iPhone? Backup your phone first, then plug into iTunes and perform a full restore. If this does not work, it may be worth setting up an appointment at the Genius Bar as it may be a hardware issue. You can do so here> Genius Bar Reservation and Apple Support Options - Apple

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can not click on wifi button on iphone 8 plus

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