Problem with usb-c adapter and Windows 10

I just bought two imacs of 21, both have installed Windows 10 pro 1803

and I bought two Apple USB C AV digital adapter


It works perfect until with the USB C AV digital adapter you try to restart Windows, not finishing booting and showing a Windows recovery message.


I made a video where it checks that the problem is with that adapter and Windows:Problem boot windows 10 imac with usb-c apple adapter - YouTube


- I tried another adapter and still fails, windows does not boot.

- I tested the adapter on both imacs with the same problem.

- I tried what this thread says: https://discussions.apple.com/thread/8171221

- In macos, it works perfect.



If I connect it once it has started windows, the usb-c av works perfectly.



I'm desperate and can't find a solution

iMac (21.5-inch, 2017), Windows 10

Posted on Oct 30, 2018 9:12 AM

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5 replies

Oct 31, 2018 7:41 AM in response to Loner T

Thanks!


Yes, I have two new adapters recently purchased, and two imacs.


- The adapters in MacOs work perfectly, without removing it, macos start and stop, and duplicate the screen. Works perfect.

-The adapters in Window work and duplicate the screen. But it doesn't start windows until it's removed.


I have consulted apple support, I am told to try to maintain: command, option P and R press to reset, but has not solved the problem

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Problem with usb-c adapter and Windows 10

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