Behringer Firepower FCA610 is connected but does not provide volume

I have a Behringer Firepower FCA610 Interface connected to a 27‘ 5K Retina iMac on High Sierra.

it used to work fine with USB or FireWire with Thunderbolt to FireWire adapter.

Now it shows in Midi, system prefs and GarageBand depending how I connect. However it is always on level 0.

I restarted multiple times, also with alt + control + P + R pressed.

In GarageBand Under the input volume in track master and does not show volume in the system prefs -> audio -> input.

I am lost how to get it working again ...

iMac with Retina 5K display, iOS 12.1

Posted on Nov 6, 2018 1:07 PM

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Nov 6, 2018 2:20 PM in response to Naseimwind

Although I'm not too familiar with this thing, I'll pass on what little i've found. You could check the firmware to see if it's the latest one here : https://www.musictribe.com/brand/c/Behringer/downloads?active=Downloads and the drivers /software as well. You may also have to go into security and privacy in system preferences, unlock it, and "allow apps from app store and identified developers", then lock it again. It should show up in Audio MIDI Setup, if not, click the gear icon to add it. I'm guessing you have the latest version of GarageBand, too. Oh this might be helpful: if you power off the FCA 610 and hold down the digital select button then power it up by either plugging in the firewire cable or the power supply (for USB) , keep holding down the button until either usb/fw lights steadily...the lights may flash, and the device may reboot itself once you let go of the digital select button. IF it's blue, then it's usb, and if it's red then it's firewire. You could try resetting smc/PMU, seeing as how you've already zapped the pram and it hasn't done a thing. It's also recommended that you turn the energy saver setting to either off or as long as possible, because when the computer goes to sleep, it messes up the MIDI and all that.I'm also guessing that you have changed the input and output sources from within Garageband (under preferences) and messed around with the smart controls, then show inspector, then choose the appropriate input. I think I'm out of ideas on this one.

sorry


John B

Nov 6, 2018 3:59 PM in response to Johnb-one

Hi John,

thanks for you fast feedback. Unfortunately I have not found a way how to update the firmware off the FCA610 from a MAC. The updates relate all to Windows PCs ...

The rest I have tried. I see the device in MIDI (though also here no volume bars are shown, I see the device in Audio system settings and also in Garageband settings.User uploaded file

However, I am not allowed to change th input sound level (Aufnahmepegel) it is blocked:

User uploaded file

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Behringer Firepower FCA610 is connected but does not provide volume

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