You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I backed up my iPad Pro 10.5 to my 2013 MBP which only has USB-A and Thunderbolt (no USB-C) ports. I am about to pick up an iPad Pro 11 but can't figure how/if I can connect this to my MBP to setup. Are there any cables or adapters to allow me to connect USB-C to USB-A on the MBP? Thanks.
iPad Pro Wi-Fi, iOS 12.1
Got it solved. I brought to the local Apple Store Genius Bar my 2018 iPad Pro, my 2015 MBP and a cable that I had at home (USB-c to USB 3). It did not work (witnessed by Genius guy). He brought one of the store MB Air used for customer support. As we connect the iPad, iTunes reacted with a "software update" (I did not allowed to update from the MBA)... So, no issues with the iPad and the cable... so my MBP was likely in need of a driver or "something". I rebooted my MBP and the 2018 iPad Pro. My iPad was already at iOS 12.1 and my MBP with all updates to Mojave and iTunes. I connected the iPad Pro and the MBP and after 3 minutes, iTunes gave me a message with "software update is required". After rebooting the iPad, it seems the update went to the iPad as it showed a classic firmware update progress bar. I also rebooted the MBP (so we ensure all updated were committed). After this process, everything worked as expected (restored from my iTunes backup).
Got it solved. I brought to the local Apple Store Genius Bar my 2018 iPad Pro, my 2015 MBP and a cable that I had at home (USB-c to USB 3). It did not work (witnessed by Genius guy). He brought one of the store MB Air used for customer support. As we connect the iPad, iTunes reacted with a "software update" (I did not allowed to update from the MBA)... So, no issues with the iPad and the cable... so my MBP was likely in need of a driver or "something". I rebooted my MBP and the 2018 iPad Pro. My iPad was already at iOS 12.1 and my MBP with all updates to Mojave and iTunes. I connected the iPad Pro and the MBP and after 3 minutes, iTunes gave me a message with "software update is required". After rebooting the iPad, it seems the update went to the iPad as it showed a classic firmware update progress bar. I also rebooted the MBP (so we ensure all updated were committed). After this process, everything worked as expected (restored from my iTunes backup).
You can purchase a USB-A (male) to USB-C cable at most local box stores. Belkin makes one that runs around $20.00. I set up my new iPad Pro using it, which was connected to a mid-2011 iMac with USB ports.
Bought that one and did not work... It seems my brand new iPad has a problem with its USB-c port... It charges, but no data connection. I have tried three different USB-c to USB-a cables (including one with USB-c to USB-a blue connector) and none of them worked. I restored my iPad via iCloud to attempt to do an iTunes backup on my 15 MacBook Pro mid-2015 (retina) with no success (with any cable)... taking my brand new iPad to the Apple store to replace it (I will test it with the latest macs to check if it connects with the provided USB-c to USB-c cable) ...
Thanks for the information. As it happened I successfully backed up my previous iPad Pro 10.5 before receiving new iPad 11 so I was able to restore wirelessly from that. I haven’t actually received the cable yet (waiting on Amazon) so haven’t tested yet. My brother has a Samsung phone which also comes with a version of this cable also, I’ll test both when they arrive.
I purchased this cable at Target. Best Buy carries it too.
Glad to hear you got it solved,54rd. Those Apple folks have always helped me resolve problems. They are fantastic. Enjoy your iPad Pro. I love it!
I don't see a cable but there's a USB-C to USB adapter here:
If Apple Store don’t have it, check out Amazon for “third party“ USB-C to USB-A cables, suppose to have them in stock.
Do you have a Belkin cable model name that works? I have purchased two cables (both from Belkin) and none of them have worked...
Well I just tried the USB C to USB A because I had a cable from Samsung. It does not work with PC or even as a charge cable.
Connecting iPad Pro 11 (2018) to Macbook Pro USB-A port.
