Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Brand New Ipad Pro 11 inch screen issues

Hi everyone, received my Ipad Pro 11'' already having issues with the touchscreen, its unresponsive when laid flat on a table, I noticed it seems to work fine when you lift the device up slightly, it just doesnt work when you want to swipe up, scroll on menus, emails etc.. is anyone else experiencing this problem? its quite frustrating at the moment... model is 11'' space grey 1T WiFi


thanks

iPad Pro Wi-Fi, iOS 12.1

Posted on Nov 9, 2018 2:30 PM

Reply
Question marked as Best reply

Posted on Nov 13, 2018 4:15 AM

Hi Everyone,


I figured out the problem it was the screen protector, I put a tempered glass one on temporarily until my matte one arrived, which rendered it pretty much usless, unresponsive, I now have a matte one (because I use it primarily for artwork) it is working excellently, but even for general please check if you intend to put one on, I never had a problem before even with tempered glass so just be aware 🙂

32 replies

Brand New Ipad Pro 11 inch screen issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.