I did receive that an email from you for more information for a paiement

This is what I receive can you explained to me what is the problem for me to be able to resolve it thank you

chantal nabet

Policy Violation

Immediate action required : Your AppIe lD need additional verification

Dear Client

We have recently detected that your AppIe lD has been having an issue with your billing account.

We are unable to verify the billing information you provided. Your AppIe lD has been suspended and a notification has been sent to the Billing Account owner. Please work with them to resolve the issue.

We will delete your AppIe lD unless the billing owner corrects the violations by filling out the Account Verification Form within

24 hours.

This form verifies your identity and ownership of the payment instrument.

Failure to provide the requested documents may result in permanent account closure,

Click Account Verification Form to resolve the issue. Sincerly,

AppIe

MacBook Pro

Posted on Nov 10, 2018 9:32 AM

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Posted on Nov 10, 2018 9:37 AM

Scam. Delete it. You might also get a copy of your cleartext password with a claim that the sender has access to your camera. That’s a scam too, but you were probably caught in a web site breach somewhere, and you’ll want to change any other use of that same password to a new and unique password. The mail messages supposedly from police and tax folks and whatnot making frightening claims, those too are usually also scams. Mail from your friends might not really be from them, either. Mail can be forged. And often is.

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Question marked as Top-ranking reply

Nov 10, 2018 9:37 AM in response to chantalfrompantin

Scam. Delete it. You might also get a copy of your cleartext password with a claim that the sender has access to your camera. That’s a scam too, but you were probably caught in a web site breach somewhere, and you’ll want to change any other use of that same password to a new and unique password. The mail messages supposedly from police and tax folks and whatnot making frightening claims, those too are usually also scams. Mail from your friends might not really be from them, either. Mail can be forged. And often is.

Nov 10, 2018 4:55 PM in response to chantalfrompantin

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

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I did receive that an email from you for more information for a paiement

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