2018 MacBook Air HD camera is in poor quality.

I'm shocked. I too purchased the 2018 MacBook Air today and this camera quality is borderline disrespectful, especially coming from Apple. Fingers crossed it's a software issue and will be resolved via software update in the near future. I'll be contacting Apple.

Boriskonrad I strongly recommend to return the computer. I have the same problem and after talking to apple support for 40 min, they admitted that is the camera itself of this model that was "designed" to perform with good quality only if you are in a very bright room or with lots of natural light. They told me it's not a software issue so they don't have any plans to fix it, and that the only thing we can do is either return the computer within 14 days of purchase or file a complaint at http://apple.com/feedback/

Besides the camera I had problems with the computer since day 1 and just now it turn off itself while I was writing this post. Unfortunately I can't return it because I bought it a month ago, but you are in time. This Macbook Air 2018 is really garbage. Is the worst mac I've ever had since 20 years of using mac.

I agree with you in general, but calling this MacBook garbage is too much. It has a great body quality and aesthetics, great speakers, surprisingly great keyboard.

But the camera is indeed crap and Apple’s attitude is unacceptable. The camera is very bad in the daylight too, so their explanations are pushed. On the side note, I need to also test the battery life. So far I feel like it’s nowhere 12 hours or even nowhere 8 hours. Another false advertising, but I need to do exact testing.

Supposed to be a 720p rated camera? I don't use the camera much but checking in Photo Booth I do notice more grainy image under lower lighting. 720p is pretty low these days given how smartphones have been offering a lot better. It could be that we are so used to that quality that we notice a lessor quality more.

The camera is garbage. You have to be in full sunlight to get a good picture. None of my other Apple computers (which range from 2005 -2020) or phones have this problem. Apple needs to step up and fix this.

this is seriously THE most frustrating thread in the world, so let me address this for anyone who is about to spend WAY too much time reading all these comments and save you the time: there is absolutely no answer to the question. Apple Support is just continuously bouncing us around, never solving the problem but always sending you to someone who “can.” the issue is definitely IN the computer, it’s NOT the user’s fault, and it’s definitely a feature they chose to overlook with this computer. i’m pretty sure it’s probably just to get us to buy a new one, eventually. they could never release a bug-free laptop. duh.

I quickly did a test on an independent website to see the webcam specs, this doesn't look promising:

Photo taken on my 2018 MBA:

I have one big ceiling lighting on top of me and 3 super bright light bulbs in front of me:

Here's the process. When the report opens, click on camera.

About System Information on your Mac - Apple Support

Apple does not generally participate here; these are user to user forums. If you want to inform Apple, either contact support, go to a Genius Bar, or send Apple feedback:

www.apple.com/feedback

A comparison of my 2014 MacBook Air FaceTime HD camera versus my new 2018 MacBook Air FaceTime HD Camera, same lighting conditions, same subject.

2014:

2018:

Same here.

Um disagree

To test, use photo boot and record short video, save it.

Look its property

It will say following

First of all good light makes a difference

Here are 2 photos from 2017 MBA with High Sierra using Photo Booth one with and the other without..