2018 MacBook Air HD camera is in poor quality.

This is all about the sensor ... has nothing to do with HD ... sensor is just not as good as what we are used to with other devices and the lack of consistent lighting hurts this camera aggressively —- Apple is correct that it is not per design , the ads already indicate simulated images , just ha e to hope that they prioritize a new camera in the next refresh

I have the same issue. Got my Macbook about 5 days ago, i tried Face Time wth my sister, and just hilarious how bad

the camera is. My old macbook air still with me, and it is a Huge diff, sooo much better. It's really annoying...

Apple do something!

This is all about the sensor ... has nothing to do with HD ... sensor is just not as good as what we are used to with other devices and the lack of consistent lighting hurts this camera aggressively —- Apple is correct that it is not per design , the ads already indicate simulated images , just ha e to hope that they prioritize a new camera in the next refresh

Ruskes,do you work for Apple? Your questions are irrelevant.Apple did a terrible job with these cameras.I compared them site by site in the store.It’s time to acknowledge the mess and do something about it.Shame on Apple.

This is all about the sensor ... has nothing to do with HD ... sensor is just not as good as what we are used to with other devices and the lack of consistent lighting hurts this camera aggressively —- Apple is correct that it is not per design , the ads already indicate simulated images , just ha e to hope that they prioritize a new camera in the next refresh

I'm having the same issues on my new MacBook Air 2018. I thought it was just me being over analytical but after a bit of research, I found out it was a common issue with the new laptop. I've spent over $1500 on this laptop and it is my first ever Mac computer. This is really disappointing especially because I do use the camera for quite a lot for FaceTime calls and much better camera quality was promised with this laptop. Any suggestions on what to do to try and fix this problem??

I just made an appointment for the 2nd. I asked one of the workers has there been any complaints about the camera being blurry for the MPA 2018 and he stated not that he's aware, So he said to bring it in and have one of the technicians to check it. wish me luck.

this is my first MacBook or any apple laptop ever. my last laptop was a 2008 HP pavilion which love and still works but really slow. Iv always wanted a MacBook and I finally got it for Christmas and now this. so I am disappointed.

We can all return our Laptips and that would be the best response to Apple.Did they lower their quality standards this bad?How is it possible this camera passes their QA test? Bad Apple very bad.Shame on false advertising and upsetting these many people.

OK, got my 2018 MBA about 2 weeks ago. Wanted to do a Signature capture with Preview, obviously needing the camera to do the capture. It will not, while my 2011 11" i7 MBA will under the same lighting conditions. What's apparent is that the 2018's camera is not adjusting exposure like the 2011 is. Some of you who still have yours might want to test this.

I was googling to see if anybody else had this issue, and I stumbled onto this. I'm going to visit the Apple store tomorrow to see if I can get this replaced, not looking to get a better video through the camera, but to at least get the signature capture feature working.

Welcome to the club. Many posts deleted for one reason or another. I noticed that certain words or phrases are automatically deleted... even if letters are spaced out.

On a corporate level I wonder if Apple are waiting until the start of the next financial year before they release an official response to this disappointment of what should be one of their best loved products. So they claimed in their hyped product announcement.

I noticed that there was a huge applause when Tim Cook announced that the new MBA was made from 100% recycled metal. Hopefully they are able to recycle all of the returned MBAs also...

What I do not really understand is why they do not care about the army of customers who instantly lost loyalty with this product (even if they can ignore all those returned devices). I could keep bringing them my money again and again for ages. But now there is a very good chance it is going to be my last macbook. And I am sure that scenario is the same for many many other people (statistically recognisable in their accounting). I totally do not get that attitude. Do they not care at all?... Mass frustration (66%, according to 9to5mac) over one of their key products. I cannot stop thinking I am missing something important about their business model ... (and if they do not care about Air, why bother upgrading it in the first place?)

It is very frustrating. I’ve been a loyal Mac user for many years until now. I keep coming back to this thread in the hope there is an answer, but nothing.

We have a on-line teaching home business and was hoping to get a laptop this year to claim against expenses. We waited for months for the rumored MBA and we’re thrilled that it came with the crisp HD camera. Until we experienced it... now I have to possibly spend way more on another Mac model or get a windows based machine. Went to bestbuy and discovered that a good embedded webcam is hard to find...

I remember the days when the terms iSight and FaceTime HD camera used to guarantee quality...

While I acknowledge the camera is bad, I'm starting to laugh at some of the premadonna responses here. These things are selling like hotcakes. I'm replacing mine that was bought from Amazon... currently $999, as my original's camera could not capture my signature in Preview. Amazon had "5 in stock" and a barely 30 minutes later, they quoted 2-3 business days. So to those thinking that this is hurting Apple- not so much.

But this is hardly a deal breaker.... especially for $999. And to those that really need better quality, why not just get an external webcam?

After reading the last post I realized that Preview wouldn’t take my signature either. I’m going to guess that many people would experience the same issue if they tried capturing their signature. Can anyone confirm that they used Preview to capture their signature on the MBA Retina?

I ordered my MBA from Apple, it took a few days because they needed too literally make the thing. I have already wrote about the poor quality in the FaceTime camera and the cracking of the hinge, which prompted me to return it. The Preview issue didn’t stick out to me then, I blamed it on lighting.