iPhone XS Max springboard crash

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iPhone XS Max springboard crash

hello,

anyone else has had a few springboard crashes while doing random things in the UI on iOS 12.1? My iPhone XS Max 256Gb running iOS 12.1 has experienced it 3-4 times in the last 2 weeks with no appearant reason nor specific pattern. I will probably have it checked by a Genius but was wondering if others have experienced it or have tricks to fix or diagnose the issue causing that.

Thanks in advance.

iPhone XS Max, iOS 12.1

Posted on Nov 13, 2018 3:00 AM

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Answer 1

Joseph_S.

Community Specialist

Nov 14, 2018 8:06 AM in response to Mathieulac

Hi there, Mathieulac!
Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with your device not responding properly and I’m happy to help! Based on your description, I recommend checking out this article with steps to follow If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly. This article will give you the best path to take for issues such as yours.
Have a great day!

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iPhone XS Max springboard crash

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