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What to do when getting an invalid email address message

I’m trying to add the email address for my Apple ID to my iPhone under Settings for icloud access but I get a message that my email address is invalid.

It is in fact a real, working email address which I’ve previously used for my Apple ID/iCloud so what can I do about this invalid email address message?User uploaded file

Posted on Nov 13, 2018 8:34 PM

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Posted on Nov 15, 2018 7:14 AM

Greetings, katriece288.


I see that you're trying to add an email address to your Apple ID. The problem is, you're receiving a message that the email address isn't available, and I'm happy to help.


About your Apple ID email addresses -- If you're using that email address as an additional address or rescue email address, it won't be available.


Take care!

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Question marked as Best reply

Nov 15, 2018 7:14 AM in response to katriece288

Greetings, katriece288.


I see that you're trying to add an email address to your Apple ID. The problem is, you're receiving a message that the email address isn't available, and I'm happy to help.


About your Apple ID email addresses -- If you're using that email address as an additional address or rescue email address, it won't be available.


Take care!

What to do when getting an invalid email address message

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