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ios12.1 exports movies in unrecognizable format

After updating my iphone 7+ to ios 12.1, I can no longer export movies into my Macs. Well, Photos says they have been sucessfully imported, but with a zero-second length and blank thumbnail, and while providing a popup warning that the files are in an unrecognizable format. I have tested this on two iMacs, both using El Capitan 10.11.6.

iPhone 7 Plus, iOS 12.1

Posted on Dec 3, 2018 6:46 AM

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Posted on Dec 3, 2018 7:30 AM

Go to Settings > Camera > Formats and change to Most Compatible. Your iPhone is probably set to take video in the new HEVC format which will only read without a converter of some sort on macOS High Sierra or later.


Using HEIF or HEVC media on Apple devices - Apple Support

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ios12.1 exports movies in unrecognizable format

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