Roll back to 4.9, problems, 5.0 is a disaster!

I foolisly cliked yes to the upgrade to 5.0. There are multiple problems with this and I dont know why Apple subjects us to them. I cannot waste time with it. The worst problem is with my Linksys wireless router, it now does not work. So no internet support, I am doing this from work! There are other problems too, just read this forum. I re-insatlled 4.9 off a disk but it wont open cause "library is made with newer version"
Please can some-one give me clear instuctions on how to fix this problem, so I can use 4.9 which worked fine with NO PROBLEMS. This is ridiculous. I think this solution must be here somewhere, but cant seem to find it!
Bottom line.....DONT upgrage, it not worth it at all!

Posted on Sep 12, 2005 10:43 AM

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79 replies

Sep 13, 2005 4:59 AM in response to David Piesas

I hope this helps, as I have been having no end of problems too (firstly iTunes crashed my wireless router, then wouldn't launch after XP restore, then wouldn't uninstall, couldn't reinstall...etc) Realised it is pointless trying to get 5.0 to work AT ALL so the best thing to do is get 4.9 back -- of course though, that seemed impossible too! Here's exactly what I did
1) Tried to unistall iTunes using add/remove programs, which didn't get rid of it but I assume got rid of some of it.
2)Uninstalled quicktime using add/remove programs.
3)Downloaded and installed the new STAND ALONE quicktime from
http://www.apple.com/quicktime/download/standalone.html
4)Downloaded and installed 4.9 from
http://www.5star-shareware.com/Windows/Music/MultimediaPlayers/itunes.html
5)At this point, iTunes installs but won't run because some file or other (not 100% which one) was created by "a newer version of iTunes". I then manually deleted the only files I could find that might be interfering, namely the "Library" text file and the iTunes folder in My Music.
iTunes would now launch and work fine but of course had no music in it. Clicking "Add folder to library" for My Music worked fine for me and created a new 4.9 library-yay!
All my music returned and worked (MP3s and Protected AACs) and I shall make a studious point of NOT downloading 5.0 until a version that works is released.
One thing; I would back up all music to a seperate location on the Hard Disk before doing this as I guess deleting the iTunes folder in My Music could delete some people's music altogether. It didn't for me but I don't want to be responsible for someone losing half a million songs or something! You can always add the music files back in after deleting the library.

I'm pleased as punch to have my nice ol' 4.9 back and really hope this works for everyone else who just wants to get theirs back too.

Sep 13, 2005 10:42 AM in response to David Piesas

I foolishly clicked on this upgrade. i have BT 2100 voyager and same problem, apple told me to uninstall and revert to 4.9 which i tried to do, same problem with library, but at least i have my broadband back, sorry not much help to you. just thought i would let you know your not alone. apple now refuse to talk to me, however ring their uk support line 08708760753 you might have better luck, they might want £35 first. if you get an answer to the problem i would appreciate it. Cheers.

Sep 13, 2005 11:49 AM in response to David Piesas

Sorry, David, I'm a girl with a terrible attention span. We need to get you back up and running.

You uninstall iTunes totally now and you still don't have your internet back? You've rebooted all the pieces, I suppose. When you go to the task manager (right click on the task bar, select "Task Manager", go to the processes tab), do you see anything like mDNSResponder.exe still running?

Do me favor, send a message to the apple moderator. Tell you that Toonz thinks you have a Bonjour router problem and she'll know what to do.

Sep 14, 2005 12:21 AM in response to David Piesas

Thanks !!!

Reading this forum, I am not feeling alone anymore.....

I have a DLINK wireless router, and tried the upgrade as well, and faced the same issue (Internet connection doesn't work anymore). In fact, the upgrade, for an unknown reason, is impacting the DNS relay functionnality of the DSL router. The internet connection itself is still working if you are trying to reach an IP address. But the DNS functionnalilty of the router doesn't work anymore. I have connected a second computer (without itunes) and have the same DNS problem (meaning that the wireless router itself is impacted !).

I have tried to disable the DNS relay functionnality of the DSL router (and manually configure in the computer the DNS IP address), but still have the same problem.

I have noticed (thanks to my firewall) that I-tunes, during the installation process, is installing an application called "mDNS..." in a directory called "BONJOUR", so I guess that this is linked.

Like other people, I had major difficulty to uninstall the upgrade (even with Windows system Restore), and finally had to reinstall I-tunes 4.8, and also Quicktime 6.0 separately. I have lost an entire day on this problem !!!! I am very disappointed, it's a major bug, I am so surprised by Apple.

DO not install V5.00 !!!!

Sep 14, 2005 12:26 AM in response to Xavier Grandgagnage

Funny, installation on my Windoze XP box worked perfectly.

It also worked perfectly on my Dual G5 PowerMac (but that is never a question--everything ALWAYS works perfectly on my Mac).

I did nothing special and just ran the installer after saving it to my system. I never run installers directly from ANY site when working with Winblows... because that is how a lot of the problems start.

Sorry to hear you're having issues.

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Roll back to 4.9, problems, 5.0 is a disaster!

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