Roll back to 4.9, problems, 5.0 is a disaster!

Ever since I updated to 5.0 iTunes now cannot communicate with my iPod. I did all this, but am still receiving a message within iTunes that it cannot communicate with my iPod. Here's the message: The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software.

XP sees the iPod fine within Explorer. I did also update the iPod software, but this did not change anything. ItUnes seems to work fine except it does not see the iPod.

Any other suggestions???

Can you go into Start > Control Panel > Add or Remove Programs, wait for the list to show up.

Find iTunes and double-click on it. Choose Change/Remove.

This should repair iTunes and possibly get your iPod updates working.

http://downloads.theregister.co.uk/Windows/Music/MultimediaPlayers/itunes.html

This link has worked for many ppl,

TC

I re-installed back to version 4. Glad I saved the old setup file.
I had to go to My Documents/My Music/Itunes folder to find the "Previous iTunes Libraries" folder. In it, I found files like "iTunes 4 Music Library" as part of their name. But the one I was looking for was 'iTunes Library 2005-9-9.itl' which was made when I upgraded to version 5. Your file may be named different with the date on it. Just copy the file and paste it in the main Itunes folder. At least delete the "iTunes Library.itl" file you find there and change the file name of the file you pasted to "iTunes Library.itl" and that should fix your problem
Hanes

Im yet to experience anything terminal but iTunes crashed on me the other day and today it lost the connection to my iPod while updating the album i had just bought so i had to restart to reconnect to it.

Ironically the album i was transfering across was called Help!

The previous 4.x versions never gave me any problem but it does look like 5 has issues that need looking at. I seem to remember the first version of iTunes for PC used to wreck havoc on Win2K systems and was generally unstable. Im sure Apple will fix their problems with 5 in the not too distant future. I wouldnt be suprised if a new minor revision appears in a couple weeks.

Jamie,
I would also like to thank you, I was able to find a 4.6 version on my network. I was just desperately looking for a 4.9 so I could get my podcasts back. Your advice on resolving the 5.0 debauchery was right on the money.

ON-ON
sean

hi Robert!

Like many other fools, I clicked on the 5.0 upgrade, and now the 4.9 is gone, along with my 6,000 songs.

do you mean that your library window is empty? if so, see:

Buegie, "Playlists disappear when upgrading to itunes 5.0" #1, 11:33am Sep 8, 2005 CDT

Buegie, "itunes library trouble...help!" #1, 01:11pm Sep 10, 2005 CDT

love, b

hi Mary!

b if
you're also getting an "ipod service error" when you click on the ipod updater, see:

http://docs.info.apple.com/article.html?artnum=93764

and

http://docs.info.apple.com/article.html?artnum=93716

if no joy, repost over in the relevant "connecting your ipod" forum. tell them what you've already done. it can help to provide a link back to your posts here:

sysop, "Stylize Your Posts (The Editor)", 09:41am Aug 4, 2000 CDT

love, b

You got it right Katrina... that was my point exactly.

🙂

Thanks a lot! I had the same problem as everybody has since I upgraded to V.5. I did what you said and I got everything working again! Thank you!

B,

Thanks for your advice. Your 2nd suggested link did cover my problem situation. I had already updated iTunes and iPod softwares with no fix (then went back to 4.9) and then started through the 2nd step process, but discovered that in step 10 there was no 'iPod Services' listed under Services to select. Perhaps this points to my problem???

wouldn't it make sense for Apple to do a little testing of their new software before releasing it to the public? This whole thing doesn't make any sense...Apple has millions and millions of iTunes users, and now 99% of their Windows customers don't have iTunes, lost their libraries, lost internet connections, completely lost all their songs....and Apple does nothing to help any of them. That's a shame, you would think that a large company would take more care of their customers.

It is not Apple's fault. You are dealing with Windows, people. The company that believes and operates totally on "Deniability" and a sever lack of "Culpability".

The issue is with Windows and all of it's networking and poor planning rig-a-morrow. It is very small to blame every other developer for things not working right, when the problem is the Operating System to begin with.

Why can't you guys see that? Have you been so poisoned by Microsoft that you think it is the end-all-be-all for computers?

iTunes is not faulty, nor is it a bad product. Windows is both of these things. Open your minds people!

Do I use Windows? Yes.
Did 4.9 work correctly? Yes
Did 5.0? No

This ain't rocket science. It's simple logic.

Moving along to things more productive, thanks for the fix suggestions and links on this board.

Quote:

"It is not Apple's fault. You are dealing with Windows, people. The company that believes and operates totally on "Deniability" and a sever lack of "Culpability".

The issue is with Windows and all of it's networking and poor planning rig-a-morrow. It is very small to blame every other developer for things not working right, when the problem is the Operating System to begin with.

Why can't you guys see that? Have you been so poisoned by Microsoft that you think it is the end-all-be-all for computers?

iTunes is not faulty, nor is it a bad product. Windows is both of these things. Open your minds people!"

hi Mary!

but discovered that in step 10 there was no 'iPod Services' listed under Services to select. Perhaps this points to my problem???

good lord ... quite possibly. okay, i think we need to get a connection guru to look at your problem. best to repost over in "Connecting your ipod". describe to them everything you've just told me.

love, b