Sending iTunes Gifts/Missing Gift !
Hi there I sent ‘ The greatest showman’ Movie to my mothers email address as an iTunes gift today for Xmas and she hasn’t received it, wondering how I can find out what’s gone wrong and where it might be...
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She's checked the spam folder as well as the inbox on the email account ? If she has you could try resending it : Resend App Store & iTunes Gifts - Apple Support
And if that also doesn't work contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww