Safari very slow since Gmail upgraded to the new version

I always keep two different browsers open (in this case Safari and Chrome, both of which I also have on the iPhone), so that I can keep my work (G-suite) email and my personal email open at the same time.

Since Google released the "new" Gmail interface, Safari has been unable to handle it. From time to time it shows a tab with the message "Web page is using significant energy. Closing it may improve the responsiveness of your Mac" - and it really does! - or just stops updating. Sometimes refreshing the tab altogether works (although it loads veeeery slowly), sometimes the only solution is to shut down Safari and start a new session.

I thought OS X Mojave would solve the problem, but it still persists. I am using a 2013 Macbook Air with the newest 12.0 version of Safari.

I have tried to clear the cache, cookies, extensions, everything, but the problem is still there. An Etrecheck found Adware in my computer, which it seems I've successfully got ridden of. The problem is not as severe now, but still persists. I am pasting the Etrecheck report below to give a better overview of my current situation:

Any suggestions? Tks!

MacBook Air

Posted on Jan 4, 2019 12:25 PM

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19 replies

Feb 6, 2019 6:24 AM in response to rodrigo.zenga

3rd Party Preference Panes:

Flash Player (installed 2018-06-01)

Time Machine:

Time Machine information not available without Full Drive Access.

Performance:

System Load: 97.85 (1 min ago) 81.29 (5 min ago) 36.62 (15 min ago)

Nominal I/O speed: 14.84 MB/s

File system: 50.01 seconds

Write speed: 181 MB/s

Read speed: 418 MB/s

CPU Usage:

Type Overall

System 25 %

User 26 %

Idle 48 %

Top Processes by CPU:

Process (count) CPU (Source - Location)

Other processes 155.81 % (?)

EtreCheck 10.30 % (App Store)

callservicesd 9.34 % (Apple)

Dropbox 6.07 % (Dropbox, Inc.)

Google Chrome 3.18 % (Google, Inc.)

Top Processes by Memory:

Process (count) RAM usage (Source - Location)

EtreCheck 358 MB (App Store)

Google Chrome 107 MB (Google, Inc.)

Dropbox 52 MB (Dropbox, Inc.)

Backup and Sync 47 MB (Google, Inc.)

Wunderlist 47 MB (App Store)

Top Processes by Network Use:

Process Input / Output (Source - Location)

Dropbox 92 KB / 116 KB (Dropbox, Inc.)

Evernote 88 KB / 12 KB (App Store)

CalendarAgent 33 KB / 32 KB (Apple)

Skype 23 KB / 11 KB (Skype Communications S.a.r.l)

mDNSResponder 22 KB / 12 KB (Apple)

Virtual Memory Information:

Available RAM 622 MB

Free RAM 16 MB

Used RAM 3.39 GB

Cached files 606 MB

Swap Used 250 MB

Software Installs (past 30 days):

Install Date Name (Version)

2019-01-10 Evernote (7.8)

2019-01-17 Slack (3.3.7)

2019-01-18 Malwarebytes for Mac

2019-01-23 Gatekeeper Configuration Data (160)

2019-01-23 Zoiper5-5.2.25

2019-02-01 Google Voice and Video

2019-02-04 Warsaw (1.13.2.9)

Clean up:

/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

/Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Desktop

Executable not found

/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

/Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Service

Executable not found

/Library/LaunchAgents/com.teamviewer.teamviewer.plist

/Applications/TeamViewer 8/TeamViewer.app/Contents/MacOS/TeamViewer

Executable not found

Diagnostics Information (past 7 days):

Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.

End of report

Eric Root

Level 10

685,221 points

Jan 18, 2019 7:30 PM in response to rodrigo.zenga

You are welcome. Google resources tend to be energy hogs.

Eric Root

Level 10

685,221 points

Mar 1, 2019 11:21 AM in response to rodrigo.zenga

You are welcome.

Eric Root

Level 10

685,221 points

Jan 17, 2019 1:48 PM in response to rodrigo.zenga

Getting rid of the files can't hurt.

~/Library is your user Library and the files should be in there in the LaunchAgents folder..

The link you posted is out of date. The program is now called Malwarebytes and it is definitely worth running even if it doesn't find any thing. It is the only program like that I recommend using. Cleaner type applications other than Malwarebytes usually do more harm that good. Updated link.

Malwarebytes Anti-Malware for Mac 10.10 and later

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Safari very slow since Gmail upgraded to the new version