Level 1

18 points

Keyboard add random Period while typing in certain apps or websites

My Macbook keeps adding a period after certain words while I am typing.

This doesn’t happen in all apps. I have noticed this happen mainly in the Outlook for Mac app, Whatsapp App and the google gmail while i’m logged onto it via chrome.

Not sure why, this is not consistent and doesn’t happen all the time.

When I restart my computer, it is better for a bit and then comes back again.

Also, the “ , “ was not working until I reset my laptop and it started working again. so i din’t think it’s a Hardware issue.

MacBook Air (2018 or later)

Posted on Jan 10, 2019 2:16 AM

Top-ranking reply

Mohannad Hashem

Level 1

94 points

Posted on Jan 25, 2019 5:10 PM

This is the response I have received from Apple.

It’s a known hardware issue, and our hardware team is looking at solutions for future models. Currently, there is no software fix to address this. We are closing this bug report. If you have questions regarding the resolution of this issue, please update your bug report with that information. Please be sure to regularly check new Apple releases for any updates that might affect this issue.

My plan is to have my keyboard replaced under warranty and test again against the latest beta. If the issue persists then I will re-open the bug report.

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22 replies

megods Author

Level 1

18 points

Jan 26, 2019 9:33 AM in response to Mohannad Hashem

Thanks, this is helpful. I will do the same.

Jan 29, 2019 8:47 AM in response to se.1961

I have a 2018 Macbook Pro. Although I believe it's the same keyboard (with the new membrane covering).

Are they refusing to repair it? Technically mine wasn't a repair. He just said he cleaned underneath it and try it out a bit longer. If the issue persists then they would replace it but it takes about a week.

se.1961

Level 1

13 points

Jan 29, 2019 10:29 AM in response to Mohannad Hashem

No! They will definitely repair it. But at the moment they are treating it as a personal issue to me, not a general problem with this kind of keyboard. I tried to point out that the keyboard on this computer is the same. They were not really on board. I’ll let you know what they say. Seems like some MBA 2018 are affected so far but not as many. Thanks for updating.

se.1961

Level 1

13 points

Feb 5, 2019 6:37 PM in response to se.1961

Just wanted to update that I picked up my computer today-- they replaced the top case, which the technician said is the part of the computer that has the keyboard. It's working beautifully at the moment. I will report back here if I start to see problems again.

se.1961

Level 1

13 points

Mar 27, 2019 7:58 PM in response to Doctor_Peter

Yes, I'm afraid it is a hardware issue. I took my new MacBook Air to an authorized repair shop in January, and it has been working perfectly since they replaced the keyboard. I bought Apple Care, since I was still within the window to do so, and there are plenty of people on this forum and others who describe replacing their keyboard more than once.

Apr 29, 2019 9:33 PM in response to megods

I have a 2017 15" MBP (Core i7-7820HQ with Radeon 560 Pro). This problem (random period insertion while typing in Text in any app including Safari field entry) only occurred after upgrade to Mojave 10.14.4.

This is NOT a hardware issue for me! This is purely due to a bug in 10.14.4 which randomly generates a double key press of the space bar and converts that to a period based on the default setting in Settings -> Keyboard -> Text -> Add period with double-space. Removing this setting fixes it, however, it leaves the false double-space.

Apple needs to fix this in a software update.

Tom Gewecke

Level 10

124,564 points

Apr 30, 2019 5:31 AM in response to Darklight69

Darklight69 wrote:

This is NOT a hardware issue for me! ....Removing this setting fixes it, however, it leaves the false double-space.

Does this persist if you use an external keyboard? That would definitely point to a software problem.

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Keyboard add random Period while typing in certain apps or websites