iPad Pro touch screen intermittent unresponsive

I have the issue on my iPad Pro 10.5. Mine seems more prevalent when I use it and charge it at the same time. Not sure if there’s a correlation or not but using it while charging definitely makes mine worse. I also purchased it new in February. This seems to span different models also.

Up until posts got froze/shutdown and thinned out by the ASC moderators, we had a total of over 1000 users who had reported into these iPad support communities with this unresponsive touch screen issue.

This issues spans all three iPad Pro models years and affects Apple Pencil users and NO Apple Pencil users, alike.

There are some users that believe this issues affects more than just 1000 iPad Pro users, but there is NO definitive, confirmed proof of that.

But your iPad Pro touch screen issues are of a different variety. That is for sure.

Like I said: I shared what I have based on my findings.

But you basically just said YOUR experience and STRANGERS experiences in this forum is ABSOLUTELY RIGHT. Striders, YOU ARE WRONG.

Based on what?

This is what you said:

"Sorry, but it's true."

Did you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?

Well,

Before your last, recent posting, your last “official” posting on this issue was July 8,

So, you appear to have gone a full month without this issue?

Am I correct?

That was a pretty decent run.

Are you going to try just completely shutting down and turning back on the iPad, again?

See if you go another month without this issue?

Full 2 weeks in with Tap to Wake disabled and I didn't have any problem at all. I love my iPad again. For me this looks like the fix. But I am pretty sure that we are seeing multiple source of problems with the same behavior. Note, I don't own a pen.

I have tried everything from restoring, to resetting, to rebooting, touch accommodations etc, and the one an hour in that seems to have fixed it for me is limiting the frame rate to 60 fps in accessibility under display. Thought I would share for anyone else who had the issue.

Which iPad Pro year and model are you using?

I suspected the 120 Hz screen refersh maybe the issue quite awhile, ago, because this is the only commonality between the 2017 and 2018 iPad Pro models and the reason there are fewer of the 2015/2016 iPad Pro models affected by this unresponsive touch screen issue.

unfortunately I don’t think lowering the frame rate solves the issue as I had tried that several times earlier this year with no luck. Only thing that’s completely fixed it for me is disabling tap to wake and then restarting the device. Never had an issue since doing that 2 months ago. Before that I was experiencing issues since November last year.

Turning tap to wake off and restarting it's gone away for me, but I'm at maybe an hour of use since that change and any change tends to make it go away for a while before coming back. I'll try to remember to update if it stays away for a few days.

Hello, has anyone tried iPadOS 13 to see if there is any improvement?

I have the same issue on my iPad Pro 10.5 WiFi + Cellular, and none of the above solutions has worked.

I have read on another forum that the issue maybe the hand detection with the pencil and I believe it could be. Because when my iPad freezes, if I put my hand as if I were holding the pencil, the screen comes back to life strait away.

I hope Apple is preparing a solution in IPadOS 13 !

Discussing anything having to do with iPadOS 13 is prohibited on this forum, per the NDA they signed when they became a beta tester. So no one is going to answer you on this. If they did, their response would be deleted by the forum hosts.

This is a big tun off for me as well. I am on my second refurbished iPad Pro. And it is beginning to act up with this issue. When I complained I was told that it was so rare that apple wasn’t that concerned with it however if it is rare, why have I had three bad ones. If it is so rare how could I be so unlucky to get three with this issue. For me it is not rare but 3 for 3 is 100%! I have had iPads since they were introduced never had this issue. This edition iPad Pro (12.9 second edition) has issues! I am afraid to continue purchasing a new one after the apple care expires.

Exactly, I’m in the same boat. I’ve owned just about every iPad before the 2018 iPad Pro so definitely know what to expect with an iPad touch screen. I’m on the third replacement model, that’s 4x 2018 iPad pros all with this issue, all been replaced at different times so unlikely to be from the same batch. Although, I have to say after disabling tap to wake this has fixed it for me 100% for the last 3 months. I did a little test today where I re enabled tap to wake and bam the problem was back, as soon as I disable and restart the device it’s gone.

This is just one of the many postings about this issue.

This is FAR from an isolated issue.

Apple Store employees have no idea about this unresponsive screen issue and seemingly never preruse these user to user support commutes.

If you bothered to read any of the pages of this posting, there have been well over 1000 user reports here since Dec 2018 about this issue.

The unresponsive touch screen issue affects all 3 years of iPad Pro models with the major exception of the 2016 9.7 inch screen iPad Pro models.

Do your own search here by using the long search/question box on the main iPad communities post list page and do a search for

iPad Pro intermittent touch screen

and

iPad Pto unresponsive touch screen

You shoukd see many posting and at least 5 of these posting with nearly 20 pages of user postings, like this one.

In this posting, I left many times links for feedback to Apple, where you can write about thus issue back to Apple, as well as a contact call link to Apple headquarters, in Cupertino, CA where you can calmly talk about this issue with actual Apple customer service employees directly from Apple, itself.

I left a recent post reply for these links at the bottom of page 16 of this topic posting.

And thus.... a years long battle to be able to use my iPad normally has resulted in one actual secret fix Apple has slipped into the settings and issue to see if people quietly stop keeping the screen issue pages growing. This fix totally fixed my problem.. bless your beautiful soul!

To all with failed previous attempts to fix the touch screen/typing lag, go to settings > Accessiblility > Touch screen accommodations and turn it on. This will likely fix all that plagues your soul.... lol.