iPad Pro touch screen intermittent unresponsive

Switching off ‘tap to wake’ appears to be working for me so far. I’ve not noticed any lack of response (significant or otherwise) since trying that fix. Keeping the screen clean also helps as a build up of finger marks affects the responsiveness problem too. But I guess that goes without saying 😂😉

Bummer.

We are getting so close to the end of the iOS 12 update cycle, now, with still no confirmed, verified fix from Apple, at all!

Have you tried the activate touch accomodations button in the Settings app?

Tested if that works?

You do not have to do anything with this button other than just toggle it on in Accessibility Settings.

I don’t have an Apple Pencil. Never owned one, even with my previous 9” Pro. It’s not the pencil. Turning off ‘tap to wake’ has resolved the issue for me 95% of the time but it’s not an acceptable fix. I guess it’ll just have to do.

Full 2 weeks in with Tap to Wake disabled and I didn't have any problem at all. I love my iPad again. For me this looks like the fix. But I am pretty sure that we are seeing multiple source of problems with the same behavior. Note, I don't own a pen.

And thus.... a years long battle to be able to use my iPad normally has resulted in one actual secret fix Apple has slipped into the settings and issue to see if people quietly stop keeping the screen issue pages growing. This fix totally fixed my problem.. bless your beautiful soul!

To all with failed previous attempts to fix the touch screen/typing lag, go to settings > Accessiblility > Touch screen accommodations and turn it on. This will likely fix all that plagues your soul.... lol.

Hi

i have the same issue with my ipad pro 12.9 2017 ( 2nd generation )

and i found some weird things about this problem

1. if you keep your ipad with one hand on apple logo on the back , the problem rarely happens and i don’t know why
2. i think that is because of battery issue and going worse when tablet get warm ... because i connected my ipad to pc and checked the battery health on iMazing desktop application and keep working with ipad when it was connected ... i found that battery health that display is not stable and is between 63 to 82 percent ... and suffered from the issue ... then i think maybe it is because of battery calibration ... then i tried to calibrate the battery ... and it get so much better but didn’t completely disappear ... and my first theory is that something affect on battery after a while that you buy and work with an ipad because i read comments and saw that problem appear after a while and maybe it was an ios problem but i’m not sure ... the next theory is that synchronizing problem with two pieces of battery on ipad pros

i’m really annoyed by this problem and maybe trade with a surface pro 4

Turning off Siri suggestions “fixed” mine. Updated to 13.1.2 figured they’d have fixed this bug with iPadOS 13. I was wrong. I turned Siri suggestions back on and the problem returned. It’s too bad because this is a feature I regularly use from the task bar. @apple, please fix this!

You have tried actually locking the screen orientation of your iPad and try using it with the screen locked in a fix screen orientation for a few hours or more?

Two recent users have already reported that this works!

Try it and give it a shot!

It worked for me!!!

I don't believe it's dirt ... But turning Gesture Off worked.

I have been using Procreate for over 5 minutes after plugging in my apple pencil and the touchscreen is still working perfectly. Before: it did not take 1 minute to give the error.

I need to wait and test more .... But it seems that solved.

Ipad Pro 12,9 - 2nd gen - IOS 13.2

You could try and simply just toggling OFF the Shake to Undo/Redo feature, in Accessibility, and see if that helps, at all.

Have you tried toggling ON the touch accomdation feature/button?

The button is annoying for some, you can get used to it and you do not have to use it or set the button up, if you do not want to.

It is just the act of toggling this ON/activating this feature which is supposed to help with the intermittent, unrsponsive touch issue.

I have the same issue with my iPad Pro I got during the summer. I'm hoping turn on "touch accommodations" in settings will fix it. in iPadOS, this setting is in a different location a little. Accessibility moved out of General and under the main Settings.

Settings > Accessibility > Touch > Touch Accommodations

I have a 2nd gen 12.9" iPad Pro and 3rd gen 11" iPad Pro, both with the touch freeze issue. The screen rotation lock does not help on my 2nd gen, I still get touch freezes. Been using the "Disable Tap to wake" on my 3rd gen for several months and that's been working great. My two brothers both have an iPad Pro 3rd gen and neither of them have experienced any issues.

I'm pretty sure it's a gyroscope issue. I often use my 2nd gen for work and as long as it stays flat on my desk I can use it for hours without any problems. But as soon as I pick it up, the touch freezes begins.

Since I haven't posted this information in quite some time here because I got tired of posting it, I will be charitable this time out and post this info again for the time being.

Please let Apple know that this touchscreen bug still exists and is still a growing issue among a minority of iPad Pro users across all 4 iPad Pro modl years!

The only way to get Apple to, DIRECTLY, listen to you is to use their feedback portion of their website.

iPad Feedback

http://www.apple.com/feedback/ipad.html

Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the proper and responsible Apple teams and personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.

The more users that post product feedback about any product issue, the faster Apple is made aware and starts working on a fix/solution for a future software update.

Also, you may want to phone contact Apple, directly in Cupertino, California, and calmly talk to an Apple customer service employee about this issue via the link below.

https://www.apple.com/contact/

My refurbished replacement was error free for just over two months and it just resumed. Like last time, the problem first appeared in the Messages app, when thumb typing with the tablet held upward at an angle, and like before, it is immediately remediated by activating orientation lock. Disappointed to see it crop up again, but I’ll probably use it mostly on orientation lock and consider myself ahead of the game.

I fondly remember when Apple was the brand whose devices “just worked.”

Well, see, I take the opposite conclusion...that if only some of the devices are affected, and if the ones that are faulty are not bad originally but start to misbehave after a month or two or three (running the same iOS), that points to a hardware part with a failure rate that Apple’s diagnostics don’t recognize. Specifically, the gyro. Both my models suddenly started acting up when I was thumb typing (which is typical activity since I don’t usually lay the device down to type). It jostles the device gently if you’ve never done it. Just going along fine, then boom. Missed keys, and gradually the problem gets worse until the device is practically unusable. Locking screen orientation helps immensely. This second one is deteriorating now and I’m going to have to go through the Apple Care process again soon.