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Level 1

15 points

MacBook Pro Boot Camp Windows 10 bluetooth mouse and keyboard problem

I have just installed the Boot Camp with the latest Windows 10 to my MacBook Pro 13" 2017 macOS 10.14.2. The installation went fine but the Might Mouse and Apple keyboard not working on Windows.

The first time I logged in to the Windows, I checked the Device Manager, both mouse and keyboard were installed under the Bluetooth, all the bluetooth devices reported fine, the mouse and keyboard were paired under the Bluetooth configuration but nothing of them worked.

I cannot remove / unpaired them somehow, I try to turn off the Bluetooth but once it is turned off, I cannot turn it back on again.

I then logged on back to macOS, the mouse and keyboard worked fine, I unpaired them from Mac and booted to Windows, paired them on Windows, it worked. I then booted back to the Mac side and paired them, it also worked on Mac but once I booted to Windows, it stopped working again.

Tried reset SMC, reinstalling both Windows and macOS or tried to manually install the Windows driver from Boot Camp support software did not help (the Broadcom driver was installed but Windows could not start the device, they only work with the Windows default drivers) did not help.

Any ideas?

MacBook Pro with Touch Bar

Posted on Jan 16, 2019 1:55 PM

Best reply

shaynewhite

Level 1

62 points

Posted on Jan 19, 2019 1:56 PM

Unfortunately lots of people on this forum have reported that Bluetooth devices don't work in Windows 10 under Boot Camp. It used to work, but I think (I could be wrong here) there was an EFI update or something when Mojave came out that killed Bluetooth in Windows. Thankfully there's a fix I just discovered today and it only costs $20:

-Go to your local Best Buy and get a USB-Bluetooth dongle. The one I found is from Insignia and it supports Bluetooth 4.0. I plugged it in, Windows installed it, rebooted and now I can pair my Magic Trackpad 2 without a hitch. It's USB-A so you'll need a hub or adapter for use in modern Macbook Pros.

Only downside is your devices will only be tethered to Windows. You won't be able to go back and forth between Windows and macOS without disconnecting/repairing. I have both Magic Trackpads 1&2 so that isn't an issue for me -- I can use one for Windows and another for Mac, but it could be a problem for other people. But at least it works.

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MacBook Pro Boot Camp Windows 10 bluetooth mouse and keyboard problem

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