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My AirPods connect while in the case

My AirPods have been connecting to my phone while they’re in the case, and when I go to use them they’ll be out of battery. I’ve tried repairing the device to the AirPods but no luck. Also sometimes when I connect to them they require me to manually pair them but going into settings and pairing them that way. Any suggestions?

Posted on Jan 22, 2019 5:21 AM

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Question marked as Top-ranking reply

Posted on Jan 23, 2019 5:52 AM

Hello,


Hmm, you might try check the charging case for debris that prevents the pods from making a good connection:


Get help with your AirPods

How to clean your AirPods and EarPods


If they won't connect, try this:


1) Open the Control Center

2) 3D press (or long press) on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods


Good luck.

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1 reply
Question marked as Top-ranking reply

Jan 23, 2019 5:52 AM in response to taypen123

Hello,


Hmm, you might try check the charging case for debris that prevents the pods from making a good connection:


Get help with your AirPods

How to clean your AirPods and EarPods


If they won't connect, try this:


1) Open the Control Center

2) 3D press (or long press) on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods


Good luck.

My AirPods connect while in the case

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