My AirPods connect while in the case

My AirPods have been connecting to my phone while they’re in the case, and when I go to use them they’ll be out of battery. I’ve tried repairing the device to the AirPods but no luck. Also sometimes when I connect to them they require me to manually pair them but going into settings and pairing them that way. Any suggestions?

Posted on Jan 22, 2019 5:21 AM

Similar questions

My AirPods repeatedly try to connect while in the case My AirPods repeatedly try to connect while in the case My AirPods have been connecting to my phone while they’re in the case, and when I go to use them they’ll be out of battery. Any suggestions? [Re-Titled by Moderator]
3860 1
One of my AirPods isn't working Hi! One of my AirPods is not connecting through bluetooth. I've tried reseting them , they are both fully charged, there is just one that isn't connecting and I can see this because its battery level won't show up on my phone. The battery level for the case and the functioning AirPods does show up. What can I do?
770 1
AirPods losing connection to iPhone After using my AirPods for a few hours, I charge the AirPods in the case over night. The next day when using them, I get a low battery indicator from one AirPod and they disconnect from my iPhone. I put them back in the case, wait a few seconds and take them out - this continues over a period of one hour until I give up and just let them sit in the case for a few hours. After that - they work with no problems. It just seems to be after a full night of charging they 'think' they are low on battery when in fact they have been fully charged. I think this is a firmware issue and the full charge is not recognized by the firmware and it treats the AirPods as if they have a low battery. Any advice or help is appreciated. I have done a hard reset on the iPhone and all software on the phone is up to date.
855 1

1 reply

MrBill3

Level 10

104,416 points

Jan 23, 2019 5:52 AM in response to taypen123

Hello,

Hmm, you might try check the charging case for debris that prevents the pods from making a good connection:

Get help with your AirPods

How to clean your AirPods and EarPods

If they won't connect, try this:

1) Open the Control Center

2) 3D press (or long press) on the music controls

3) Select the output option (little up-arrow with circles)

4) Select AirPods

Good luck.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My AirPods connect while in the case

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up