Ipad gets irresponsive to fingers touch, but still ok with apple pencil

I use it for drawing, but this issue happens not only in art applications.

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Jan 22, 2019 9:08 PM

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6 replies

Jan 31, 2019 8:48 PM in response to Vmax28

Some other user mentioned trying this in another post thread.


Possible Solution from user Andrew Ngo


Original posting from here.


iPad Pro 11" - Touch Screen Unresponsive - Apple Community


“For those whom have touch screen unresponsive issue with iOS 12.1.....


Goto Setting -> General -> Accessibility -> Touch Accommodations, Turn on Touch Accommodations. Leave everything else in the options alone.


All my touch issues gone!”

Jan 23, 2019 3:27 AM in response to kostet1977

Apple just released iOS 12.1.3, but it is not known whether this update fixes this intermittent touch issue on iPad Pros, or not.

I have a 1st gen, 2015 iPad Pro still running IOS 10.3.3 and I am NOT experiencing this intermittent, unresponsive touch screen issue, at all.


Like everyone else affected, you will just have to wait and hope Apple has a fix in the works.



Good Luck to You!

Jan 23, 2019 3:17 AM in response to kostet1977

This is NOT what you are going to want to read/learn, but this is a known issue across all iPad Pro year and models ( even the brand new 2018, 3rd gen iPad Pro models ) and it is starting to affect both the 2018 and 2017 6th and 5th gen 9.7 inch screen iPads, too!!

I am beginning to think that this is a growing issue that is NOT hardware related, but either iOS 11 and/or iOS 12 related bug.

I have a 1st gen, 12.9 inch screen iPad Pro still running iOS 10.3.3 and I am NOT experiencing these recent intermittent touch screen issues.


The best you can do is alert Apple to this growing issue.


The only way to get Apple to, DIRECTLY, listen to you is to use their feedback portion of their website.


iPad Feedback


http://www.apple.com/feedback/ipad.html


Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the proper and responsible Apple teams and personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.


The more users that post product feedback about any product issue, the faster Apple is made aware and starts working on a fix/solution for a future software update.


Also, you may want to phone contact Apple, directly in Cupertino, California, and calmly talk to an Apple customer service employee about this issue via the link below.


Contact - How to Contact Us - Apple



Good Luck to You!

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Ipad gets irresponsive to fingers touch, but still ok with apple pencil

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