CarPlay broken on iPhone X after 12.1.3 update

Apple CarPlay with my Honda stopped working after the 12.1.3 update on my iPhone X. CarPlay does still work with an iPhone 8 and an iPhone XR.


Here are the troubleshooting steps I've attempted without success:

  • Tried other Apple lightning-USBA cables
  • "Forget" the vehicle in CarPlay settings and attempt to re-pair
  • Turning the iPhone X off and on again

iPhone X

Posted on Jan 25, 2019 7:11 AM

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Posted on Jan 25, 2019 8:53 AM

Doing a "Factory Data Reset" on the Honda infotainment system fixed this.

2 replies

Feb 1, 2019 12:24 PM in response to bdcheung

This does work...but be careful. I did a reset in Honda Accord EXL 2018 and had some minor issues. The car came back and asked me for a code a code which I did not have. because of this error, it reset my anti-theft system (didn't work). I ended up phoning the dealership. After a few gymnastics and a quick visit to restore the CAR settings with codes it all work as as expected...car and phone. By the way, the car also did a little self resetting as I drove to the dealership...that was also interesting. All this because of the OS update ;)

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CarPlay broken on iPhone X after 12.1.3 update

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