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ESPN.com won't load in Safari

I have not been able to get the ESPN home page to load on my primary MacBook Pro in Safari for a few days now. ESPN.com works perfectly in Chrome and other browsers on the same machine. Within Safari, the page and progress line hang before any page items are loaded. This is a fully-updated machine with the latest Mojave build (public release).


I have also killed browser privacy items related to ESPN its sister sites -- no change.


EDIT: I'll also add that I just tried using a Private browsing window and that WORKED.



MacBook Pro w/ Touch Bar (2018 or later)

Posted on Feb 13, 2019 6:55 AM

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Question marked as Best reply

Posted on Feb 13, 2019 8:01 AM

Safari can’t open a website


 


Safari – slow page loads


 


Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues




Safari doesn't load a page or webpage items are missing






Web Content not responding


Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.




Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


 

16 replies
Question marked as Best reply

Feb 13, 2019 8:01 AM in response to oscarmaggie

Safari can’t open a website


 


Safari – slow page loads


 


Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues




Safari doesn't load a page or webpage items are missing






Web Content not responding


Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.




Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


 

Mar 15, 2019 7:15 PM in response to Satchmo17

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


Etrecheck – System Information


If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin



ESPN.com won't load in Safari

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