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Prince D Author

Level 1

30 points

iPad Pro bend???

I’ve had my iPad in a solid case from day 1. Not Ottobox, military grade but a hard case. Today I picked up my iPad and it is bent at the bottom in the exact middle. So now it is curved.

It never fell. Apple inspected it and saw that there is no trauma or other damage except that it is bent. The glass is fine. They said they never saw that before. Apple support says I have to pay but I believe Apple in general knows that this is defect of their product but they need enough persons to complain to admit there is an issue. I don’t believe I should pay if it is a defective engineering issue. Has anyone in the community experienced this?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Feb 15, 2019 2:46 PM

Top-ranking reply

Prince D Author

Level 1

30 points

Posted on Feb 28, 2019 6:15 PM

Thanks for the input. I fixed my own iPad with two wrenches. Every night I had the wrenches hold it flat. After a week it was straight as new.

I’m going to get an Otterbox. I believe we always picked it up on that same side, on the edge. The weight of the iPad and the poor engineering I believe over time caused it to bend. I’m very disappointed in Apples engineering for this product.

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iPad Pro bend???

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