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User profile for user: Joemikolai
Joemikolai Author
User level: Level 1
12 points

Album Artwork Unremovable

I am running Mojave 10.14.3 and iTunes 12.9.2.5. I have an album using a vehicle renewal receipt as its piece of album artwork. I have no idea how this happened and I've spend the last 1.5 hours trying all the solutions I could find online. I am very frustrated because I'm wasting my time trying to fix something so asinine, but a receipt is NOT a album cover.


I've tried the re-embed artwork app from Dougs Applescripts, this hasn't helped. However, interestingly each individual track in the mini player at the top of the window shows the correct artwork. It's the main album cover that is not working properly.


Please help! I continue to try to fix it only to have made 40% of my library all have 1 album title and I cannot "command" + "Z" this...

iMac Line (2012 and Later)

Posted on Mar 4, 2019 7:49 PM

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User profile for user: turingtest2
turingtest2
User level: Level 10
274,398 points

Posted on Mar 5, 2019 12:00 PM

iTunes treats all albums with the same album title and the same album artist, or the same album title and marked as a compilation, as one object. This will be why your editing mistake has caused some albums to merge.



Copied over from the original thread: iTunes 12.9 loses album artwork after eve… - Apple Community.



As long you have a backup it will be possible to recover. I suspect the easiest steps will be these.


  1. Close iTunes, hold down option while launching iTunes and use the option to choose or create a new library. Click create.
  2. Enable iCloud Music Library if in preferences if it isn't already on, let iTunes populate with your cloud library.
  3. Delete all content from your iCloud library that has the wrong value for Album.
  4. Use File > Library > Update iCloud Music Library to ensure the changes are synced to the cloud.
  5. Disconnect from the Internet and close iTunes.
  6. Restore your backup, launch iTunes with option held down and connect to the restored library.
  7. Disable iCloud Music Library in preferences.
  8. Reconnect to the Internet, enable iCloud Music library.


This assumes that all of the affected content you need to repair was stored locally on your computer and will be available after you restore your backup. If you were keeping your content in the cloud we will have to look more closely at a scripting solution.



Let's fix up the bulk of the library before worrying about that sticky bit of artwork.



tt2

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User profile for user: turingtest2
turingtest2
User level: Level 10
274,398 points

Mar 5, 2019 12:00 PM in response to Joemikolai

iTunes treats all albums with the same album title and the same album artist, or the same album title and marked as a compilation, as one object. This will be why your editing mistake has caused some albums to merge.



Copied over from the original thread: iTunes 12.9 loses album artwork after eve… - Apple Community.



As long you have a backup it will be possible to recover. I suspect the easiest steps will be these.


  1. Close iTunes, hold down option while launching iTunes and use the option to choose or create a new library. Click create.
  2. Enable iCloud Music Library if in preferences if it isn't already on, let iTunes populate with your cloud library.
  3. Delete all content from your iCloud library that has the wrong value for Album.
  4. Use File > Library > Update iCloud Music Library to ensure the changes are synced to the cloud.
  5. Disconnect from the Internet and close iTunes.
  6. Restore your backup, launch iTunes with option held down and connect to the restored library.
  7. Disable iCloud Music Library in preferences.
  8. Reconnect to the Internet, enable iCloud Music library.


This assumes that all of the affected content you need to repair was stored locally on your computer and will be available after you restore your backup. If you were keeping your content in the cloud we will have to look more closely at a scripting solution.



Let's fix up the bulk of the library before worrying about that sticky bit of artwork.



tt2

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User profile for user: Joemikolai
Joemikolai Author
User level: Level 1
12 points

Mar 5, 2019 2:36 PM in response to turingtest2

Turing,


I followed your steps and it appears to have worked. The artwork with my receipt is gone, the albums all have their proper names. There does not appear to be any intermeshed albums (although I did loose 1 album iTunes does not have: Eiffel 65 - Contact!). One step I got from AppleCare before I followed your steps was to load a previous edition of the library and found the album (which there was only 1 track), a voice memo, with the sticky artwork. I decided the 34 second voice clip was not worth keeping so I deleted it then I followed your steps.


Having a backup helped things significantly, so if anyone in the future has this issue I recommend keeping a backup of your audio library before it become a problem.



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Album Artwork Unremovable

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