Apple Music ‘The request timed out’

My Apple Music appears to be working well and functions perfectly when I am connected to wifi, but when I try to play a song using cellular data it does not play and I’m left with the message saying ‘the request timed out’. How can I fix this? I’m running low on phone storage and many of my songs are not downloaded, so it it very frustrating not being able to listen to music when I’m out. I’ve checked that my data is enabled for Apple Music, and hard reset my phone but nothing seems to work.

iPhone 7, iOS 11

Posted on Mar 9, 2019 2:11 PM

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Question marked as Top-ranking reply

Posted on Mar 13, 2019 9:36 AM

I was able to Resolve my issue by scrolling down in settings andSigning Out of "iTunes & App Stores"


(NOT My main Apple ID, iTunes & App Store at the top, which I had done previously)


When I signed back in, many of my Apple Music downloads were gone, but the App now allows me to DL over Cellular Data.


Hope this Helps


iPhone XR on Bell

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Apple Music ‘The request timed out’

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