HomePod Stereo Pair not working after iOS 12.2

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HomePod Stereo Pair not working after iOS 12.2

Ever since I updated my homepods and iPhone to iOS 12.2 only one HomePod plays when I play music... Stereo Pair only works when I Airplay from my iPhone to the HomePod Stereo Pair. I’ve tried all troubleshooting steps I can think of including: resetting homepods by removing from home app, resetting homepods by unplugging and tapping/holding till 3 beeps, creating the stereo Pair in initial setup, creating stereo Pair after initial setup of each individual HomePod, ungrouping and regrouping the speakers without a reset, resetting my modem and wireless router, changing settings on who has access to HomePod on my network between all three options... I’m not sure what else to do. I had this issue before and bought a new wireless router as mine was old. This seemed to did the issue before. Now it’s back again and this issue literally makes one of my homepods a total waste... These are the experiences that also make me not want to update software!! I’m a little frustrated and am just hoping that I either don’t have to relegate to waiting for the next software update or airplay from my phone to use the stereo Pair- I love asking Siri to play something I’ll like and just having it work... Any thoughts and or suggestions on how to fix this would very much appreciated. Thanks so much!

Posted on Mar 31, 2019 9:57 AM

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Answer 1

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DEKNYC Author

Level 1

17 points

Apr 1, 2019 11:25 PM in response to Vancouver22

Thanks so much! I was so skeptical of unplugging and just plugging back in that I didn’t just do that step alone. I also picked up and moved around the homepods (turned upside down). Doing these two steps fixed the stereo pair! I can say though that picking up and moving around alone did not solve, so the unplugging and plugging back in (without a reset) was key for me.

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Answer 2

Vancouver22

Level 8

37,718 points

Apr 15, 2019 2:59 PM in response to xicano1

It might be an issue with your network

using Dual Bands can cause interruptions. One needs to be disabled , making one be the default, so it stops switching around

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Answer 3

Apr 8, 2019 11:43 AM in response to Vancouver22

Weirdly enough, pairing, then unplugging, re-plugging, and moving the HomePods fixed my issue too!

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Answer 4

Vancouver22

Level 8

37,718 points

Mar 31, 2019 4:40 PM in response to DEKNYC

See this post

https://discussions.apple.com/thread/250269873

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Answer 5

Vancouver22

Level 8

37,718 points

Apr 2, 2019 12:03 AM in response to DEKNYC

I was skeptical at first to just unplug, but it says you can on the Apple HomePod support. I in fact just unplug them now when I think they’re misbehaving. Rather then doing the reset which it says not to do so much.

Anyways glad they’re working again. 👍

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Answer 6

xicano1

Level 1

4 points

Apr 15, 2019 12:30 PM in response to DEKNYC

This is exactly what is happening, and going through all the troubleshooting steps have not worked. Only way to get both speakers to work together is to airplay. Other than that, each speaker plays different music when both are awakened or only one will play music/sound. 12.2 broke the HomePod.

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Answer 7

xicano1

Level 1

4 points

Apr 15, 2019 2:54 PM in response to Vancouver22

Thank you so much for providing step-by-step instructions. I have tried those steps several times, and I will say it has worked in the initial reset etc. Nonetheless, the issue persists and one of the HomePod speakers eventually disconnects and it becomes non-functioning. At this point, the only way to get both HomePod speakers in sync is to Airplay. If I don’t airplay, sound only comes from one speaker or if I use manual touch the two speakers play different music. I have the latest software for HomePod. The only other thing may be causing this is I’m running the latest beta software for both Mac OS and iOS yet if that failed on testing but was pushed out nonetheless that’s another entire problem.

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Answer 8

Apr 8, 2019 11:42 AM in response to Vancouver22

This worked for me.

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Answer 9

Vancouver22

Level 8

37,718 points

Apr 8, 2019 12:14 PM in response to Michael Schmitt1

Glad it worked!

Unplugging them works for other issues as well. I don’t do the resets anymore.

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Answer 10

xicano1

Level 1

4 points

Apr 15, 2019 3:07 PM in response to Vancouver22

Thanks for this suggestion, will check as soon as possible.

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Answer 11

Vancouver22

Level 8

37,718 points

Apr 15, 2019 2:41 PM in response to xicano1

Not happening on mine after the update.

Ill repeat the steps again because they’re posted all over the place in different threads now:

Unplug the homepods for a few seconds
lift the homepods off the surface and rock them gently to recalibrate. When they think they got moved, they adjust
try asking them to play music to all, both of everywhere - this may get them back in sync
Use another app: Go to a different app on your device which uses HomePod and see if it pairs. This may restore sync.
Try swapping left and right - back and forth a few times.
On the iOS device that you use to set up HomePod, make sure that you signed in to iCloud with your Apple ID and turned on iCloud Keychain. You also need to have two-factor authentication set up for your Apple ID.
Make sure that your iOS device has Bluetooth turned on and is connected to your home Wi-Fi network.*
Make sure that the Home app and Apple Music app are installed on your iOS device. If you deleted either of these apps, go to the App Store and redownload them.

If they still don’t work:

you can also sign out of iCloud in the home app , then sign back in

check your internet connection and unplug the router for a minute,

Repeat the ungrouping process
manually remove both from the Home appand set up again (you must Ungroup first)
https://support.apple.com/en-ca/HT208244

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HomePod Stereo Pair not working after iOS 12.2

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