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ITunes Preferences, Advanced tab, reset warnings

Very annoying.

This is the boringly mechanical way I came up with that seems to repair this. Hacky as ****.

On my phone, I try to play a track. When it doesn't play, it grays out. Then, when I sync, the track is back.

I had to do this for every song that "got lost".

It was tedious, but it seemed to work.

It SEEMED to be associated with playlists (either a playlist had a bunch of grayed out songs or it didn't), so I kinda spot-checked each playlist.

Somewhat more usefully, it seemed to be associated with playlists that I had RECENTLY modified (in my case, I have been adding artwork) over, say, the past week or so.

In case that helps.

Thanks ApexSpeed. Solved my issue as well. A word of warning to others when you resync...if you have a lot of music greyed out, watch the Mac as it resyncs. I had 500 songs to resync and the itunes sync stopped in the middle 5 times (at least it picked up where it left off!)

Yea I had this problem too and almost went into Incredible Hulk mode and started searching for an answer. Then I clicked on the Manually manage music and videos box and hit Sync again and again until it worked and now I can listen to my music tracks. Sometimes iTunes gets temperamental and hung up on tracks and I've have had to go through this for the past 15 years where songs don't transfer and get blocked out, lol.

I had the EXACT same problem!

I updated to IOS 12 and my phone didn't recognize a portion of the music on my computer(not a Mac). So this is what I did, I deleted the Apple Music app on my phone and reinstalled it. And re-added the music, re-synced my phone to my computer. Added the music to my phone and BAM, the songs were back on my phone.

My Ipad mini did this too after a WiFi sync. Took the advice in previous replies to physically plug in my mini to the computer. Had to unlock it, and once my computer recognized the mini, I re-synced and all the greyed out songs returned to life. Thanks everyone. :)

I was having hundreds of these warnings after upgrading to a new iPhone and syncing with my PC for music. I tried a number of things recommended above, but nothing worked. What ended up fixing everything for me was using an actual/official Apple cable to sync my iPhone with my computer and then everything synced beautifully (and faster). I had been using some off brand. I hope this helps some of you. I was so frustrated this past week.

ALL you did was use a vpn? Without understanding how vpn works, apparently. VPN disguises your identity by routing your internet access to another location, usually in a different country. So iTunes says, “Ah, you’re in Lower Slobovia. Your music isn’t licensed to use in that country”.

Apex, apparently your response is considered the answer. What do you mean, you resynched the "entire" phone? You can't just mean synch the music, because I synch my music all the time, and it has no effect. All that I know is that everyday, less, and less music is playable. I am starting to think that this problem is a creation of Apple, so that they can more easily push a paid Apple Music account on us.

So I’ve just left home and am sitting in the airport on my way to Japan for a couple of weeks. Most of my own personal music which I own and have downloaded to my phone is greyed out and I can’t listen to it. @Apple - how do I fix this? I’m not going to be near my pc for another two weeks and want to listen to MY music.

Try deselecting every song, in iTunes & synch. This will remove every song from your phone. Then reselect the songs, and synch again. I think the Metadata was screwed up in the last update. I think that moving all songs from synch, reset it. At least it worked for me.

Strangely quiet? Have you actually ASKED Apple? This is a user-to-user technical support forum. Apple does not participate. Use the Contact Support link at the top of this page if you want to ask Apple.

I'm not sure if unsynching and resynching will work, but it worked for me. Don't expect Apple to reply in this forum. They want you to pay for support. Still they obviously shadow this forum. They won't admit it, but of course they have a person watching topics. All companies do.

Despite the hassle, at least I gained something from this experience. When I couldn't play music, I instead played podcasts at the gym. Free podcasts download over a WiFi network fairly fast, use and use lot less power. I love music, but podcasts can be an interesting change sometimes.

emilio151 wrote:

So any solutions?

You mean other that the solutions already posted by other users in this thread? After you have tried them if none of them solve your problem you can contact Apple support, as I suggested in my post above.

That, and don’t use VPN if you don’t understand how it works.