Exchange Password Required for Mac notification

In my case all of the songs just disappeared from my iPhone after adding getting apple music. After syncing a lot of music reappeared, but I started having the "not available in your country or region" for songs that are actually original music that was recorded by my kids. It's on my computer but won't go onto my phone. I'm re-synching but if this goes on I may be rethinking my relationship with Apple. NOT the way to do this... Going from most intuitive to least capable.

I wanted to share my experience with this problem.

All my music in itunes library has been ripped from my CD collection purchased in the US

Iphone 7 ios 12.4 - Almost half of 1440 songs are grayed out and i get the warning about not being available in my country.

Ipad Air 2 ios 12.4 - No problems at all. All songs play just fine.

Both devices share the same account.

Could it be device specific and not related to itunes at all?

I have no Solution to share.

Thanks

Any background? Have you changed country? Are you traveling?

Mine is doing the same thing! I’m paying for the service but can’t play any songs

Same problem. Half the songs on my phone are now grayed out and I get the message "This song is currently not available in your country or region." I updated to iOS 12.2 the other day. Sigh.

For me it was all the songs in my family share from my wife. I worked for Apple. No surprise

Thanks ApexSpeed. Solved my issue as well. A word of warning to others when you resync...if you have a lot of music greyed out, watch the Mac as it resyncs. I had 500 songs to resync and the itunes sync stopped in the middle 5 times (at least it picked up where it left off!)

Apex, apparently your response is considered the answer. What do you mean, you resynched the "entire" phone? You can't just mean synch the music, because I synch my music all the time, and it has no effect. All that I know is that everyday, less, and less music is playable. I am starting to think that this problem is a creation of Apple, so that they can more easily push a paid Apple Music account on us.

So I’ve just left home and am sitting in the airport on my way to Japan for a couple of weeks. Most of my own personal music which I own and have downloaded to my phone is greyed out and I can’t listen to it. @Apple - how do I fix this? I’m not going to be near my pc for another two weeks and want to listen to MY music.

emilio151 wrote:

So any solutions?

You mean other that the solutions already posted by other users in this thread? After you have tried them if none of them solve your problem you can contact Apple support, as I suggested in my post above.

That, and don’t use VPN if you don’t understand how it works.

Emillio probably tried the solutions. One might have even worked. Still what he is probably asking, or at least what most of the 351 people who had also marked this as a problem want to know, is why in the world would Apple release an update that prevents them from using a staple of its legacy. They don't seem to even test there updates anymore, and instead use users iMacs & iPhones, as there test subjects.

Me too! I’m not at an airport, I’m travelling the world by bicycle and tent. I will not have access to my computer for another 7 years!!! I’d really like to hear some of my 4770 songs that my iPhone 7 running 12.2 is telling me are on here ;((((.

I’ve completed the form Alex posted. I’ll report the response.

Soooo frustrating/annoying

@apexspeed, I completely agree. This obviously wasn't a problem that affected every apple user. There a'e 1.4 billion of them. If it had, then the complaints would be enormous. Like all of there problems nowadays it just affects a very small percentage of users. How in the world would this be possible unless, one: they sell ununiform desktops, & devices, or two: they supply different updates to different users.

@apexspeed, I completely agree. This obviously wasn't a problem that affected every apple user. There are 1.4 billion of them, and If it had, then the complaints would be enormous. Like all of there problems nowadays it just affects a very small percentage of users. How in the world would this be possible unless, one: Apple sells non-uniform desktops, & devices, or two: Apple supplies different updates to different users. This has become a huge problem with them. I'm sure that I agreed to this when I accepted an Apple agreement, but like the fictional Humancentipad from South Park, it is really unprofessional and creepy.

>For what it may be worth, I had the exact issue. I also have Apple Music. I had to turn off Cloud Music and resync.

As I explained in the first thread I linked to, I'm not using Apple Music, iCloud Match, or any other Apple service. I never have.