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If your AirPods case is flashing green

I've scoured the interwebs, can't find any solution to this problem. Only my right airpod works. Case and AirPods are charged. My AirPod case seems to show that it recognizes when I put my left AirPod in and out, because it will begin blinking amber when I put it in by itself, and stop blinking amber when I take it out. It even shows the correct animation (2 AirPods in case) when pairing, but when choosing AirPods for the music output, it only shows that I have one (right) airpod. No matter what I try, I cannot get my left airpod to fully sync.



[Re-Titled by Moderator]


iPhone 6s, iOS 12

Posted on Apr 9, 2019 10:27 PM

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Posted on Jun 5, 2019 12:22 AM

Same for me. I’ve had my 2nd gen AirPods for 2 months and today they stopped working. I accidentally unpaired my AirPods so I went to pair them back but the animation that pops up on your phone when you flip the lid open didn’t show up so I looked at the led light and it was flashing green with both air pods in the case so I press the reset button down for 15 secs and it stayed solid white, no amber. My AirPods won’t reset!! My phone is up to date, the case and AirPods are fully charged, I cleaned the AirPods and case but I have a flashing green light still when I pop my case open wth? I don’t understand how they have answers for every color led light but not for “flashing green light”! $170 down the drain

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55 replies

Jun 16, 2019 6:40 PM in response to The_Dawg

My heart sank when I read though 2 pages of replies saying nobody could get this problem fixed without replacing the faulty AirPods. I let them run out of battery last night and plugged them into their case this morning. Went to use them this evening and found that the case was out of battery so they hadn’t been charging all day. Plugged them in and tried them and only the right one worked, GREAT! Saw the infamous flashing green light and this led me here :( guess it’s going to be a few weeks until I can enjoy music again.

Jun 18, 2019 2:14 PM in response to The_Dawg

I've had this issue with my right AirPod, twice!! First time was about 2 weeks after purchasing them with some light use in April, got a full replacement from the store. The same thing has now happened, flashing green light when the AirPod is in. Non of the usual steps work, getting replacement AirPod sent from Apple. Doesn't seem to be the case itself as the wifes AirPods are fine in my case. Third time lucky hopefully!

Jun 25, 2019 10:24 AM in response to The_Dawg

So I have had the same problem as discussed on this forum. I was on the phone with apple support for well over an hour and the solution was for Apple to send out a one time offer of a free right airpod. This was after having to endure a significant amount of redoing the things I had already tried...with no success. I also did those things on my ipad to confirm that it was an issue with the right airpod. I was at least able to eat lunch and do work while I was on hold and going through the motions. I suspect that Apple is aware of this issue and it is caused by the new 12.3 update but I do not know this for sure. Seems like this was the timing of the failure. If you have this issue, call support and endure the pain and get a new one sent. Or if your time is too valuable, go buy new ones.

Jun 25, 2019 6:56 PM in response to The_Dawg

Same issue


Started with left airpod not working. Did reset including "forget device",. When I push the back button to reset / repair I get a straight white LED, after i release i get a flashing green light!! When I check on bluetooth to see if airpods are available , they dont show up in the list . What is this apple? Please help. WHAT IS THE FLASHING GREEN LIGHT? These airpods worked for 2 weeks and now have this issue. Thanks

Jul 1, 2019 12:00 AM in response to The_Dawg

Experienced exactly the same issue with my gen 2 airpods. I still remembered the day before my left airpod became dead, I completely used up the battery of both airpods. Then the second day left one did not work, whenever I took the left one out the charger was solid green, but when I put the left back or only put the left in the charger, it flashes green. Tried reset everytime and problem was never solved. Seriously apple... Can't believe there are so many people experiencing the same problem and there's still not an official solution to this.

Jul 3, 2019 12:21 PM in response to danlyh

Same happened to my 2nd generation airpods. Right bud doesn’t work. Flashing green light, not able to reset. Tried everything.

Btw happened also after both buds and case ran out of battery, after the charge one headphone was not working.

Anyway, seems to me that it should not happen with 170$ headphones with mediocre sound quality.

Now i have to wait weeks for replacement, which is ridiculous since it’s clear that it is exclusively their fault.

I hope this issue will get enough attention so they will explain themselves publicly and will accept their well deserved stock drop.

Jul 5, 2019 5:18 AM in response to The_Dawg

I have the same problem, synonymous with thousands(i'm guessing)other people. Apple did not have the best reputation in my books before buying their product, and they cease to surprise me. It's so sad to see this happen on the day Jaden Smith's new album dropped. Apple truly neglects the people that pay good money for their products, it's sad that a company like this spends more time on making youtube advertisements about people jumping than actually addressing a problem. you let me down :(

Jul 5, 2019 5:27 AM in response to maksym130

I posted recently about my AirPods and the flashing green light after the case and AirPods ran out of battery so I took my AirPods into two different apple stores and apparently it’s an issue which has arisen after apple changed the AirPod software so you could use one AirPod alone if you lost the other. They tried several methods like unpairing the AirPods from the case and re pairing them they actually managed to make the left one work but only by itself so maybe apple will fix this with a firmware update but if your pods are in warranty go to the apple store as soon as you can I got one AirPod and the case replaced!

Jul 13, 2019 9:45 AM in response to The_Dawg

I tried what seemed like everything- pairing and unpairing, cleaning the case and airpod itself, forgetting device and reconnecting. I never got the amber light when reconnecting. I was scared i would have to repurchase my left airpod as my warranty was up. I FINALLY fixed it by putting both airpods in, clicking forget device under bluetooth, leaving the airpods untouched for a few minutes, and then pairing them to my phone. It registered both airpods when, previously, my left airpod had a red exclamation mark. Now, it works!

Jul 17, 2019 7:03 PM in response to bella_621

Having the same issue as above. Haven’t been able to use my new AirPods for 3 weeks. Left one doesn’t register. Right works fine. If I have both in the case it flashes green. Left in alone it flashes amber. I have tried every pairing and reset method listed. Apple store to get them to fix it is. Disappointed Apple is not stepping in on this one.

Jul 21, 2019 11:49 AM in response to The_Dawg

I’ve had this problem TWICE now, both with brand new 2nd gen AirPods (Lightning charging case). It seems to have been the left one on both occasions (although I can’t be sure). The first one broke after just a few months. After a few weeks of scouting forums with no luck I resorted to a Genius appointment (2 hour return drive so hardly convenient for me). They didn’t have a replacement left AirPod so they gave me a brand new set there and then. I wasn’t going to leave without a replacement set.


But now the left one has gone on these ones!!! Again they’re barely a month or two old.


I don’t understand why Apple has no answer to this and don’t even reference flashing green as an error. Clearly from this thread and some articles I’ve found it’s a common issue. It feels like a simple software issue but if you can’t reset them what can you do???



If your AirPods case is flashing green

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