I have a Apple full size wired Keyboard model no. 1243, which I use with an iMac Mid 2011, running 10.13.6, and it has suddenly stopped working.
However if I plug it into my MacBook Pro Retina, Mid 2012 running 10.14.4, the keyboard works perfectly.
I have tried all 4 USB slots on the iMac, which work with other peripherals, so I am stumped!
Any ideas?
iMac 21.5", macOS 10.13
I am also having issues with the A1243 not working. It will not work with the suggested fix of a USB extender cable, nor with a Flash Drive, Cell Charger or Vacuum Cleaner plugged into it. When I plug the keyboard into my MacBook Air with or without the extender the USB sockets power up anything I have inserted but the keyboard itself doesn’t do a thing. I purchased it probably two years ago if not longer and its lucky if it has been typed on a dozen times. When it stopped working back then it was unplugged and stored on a shelf where I recently found it and want to know what I need to do to get it working seeing what I paid for the **** thing, I’m not at a means at the moment to be able to purchase a replacement and I need it working again. Please any helpers. I did not attempt the SMC reset I’ve seen posted because I would imagine that it should work in at least one of the devices I’ve plugged it into with no avail.
Thanks in Advance.
Shawn.
Thanks, but I have already tried SMC and all those steps, nothing is working.
Perhaps someone else will have a suggestion. I'm out of ideas.
You can also try resetting the SMC.
How to reset the System Management Controller (SMC) on your Mac - Apple Support
Apple wired keyboard not working
