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Gray boxes in iTunes store - Windows

When I launch iTunes under a particular user logon on a Windows PC, I see grey boxes in the store where the cover art would be. This does not occur on another user logon on that same PC. So ... I assume this is a user specific / profile issue. Any idea how to get the pictures to load under this user logon?

Windows, Windows 10

Posted on May 2, 2019 1:18 PM

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Posted on May 3, 2019 12:32 PM

Don't get me wrong i'm glad the OP is satisfied with the other user "solutions", and although i know perfectly this is not my thread i want to mention those are not solutions but "patches" the issue here is Apple and it is Apple the one that should fix this, things were fine before May.


This issue is not new it has happened many times over and over again in the past:


https://discussions.apple.com/thread/8339815


Event the communities forums are a mess right now, they're modifying stuff and they are pretty slow.


Guess i'm gonna open my own thread this is still definitely "Not" fixed.

156 replies

Gray boxes in iTunes store - Windows

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