Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

I bought a refurbished iPhone from Amazon but it came with a Activation lock and I'm trying to find a way to contact the previous owner because the Amazon seller is not replying but I can't seem to find a way to contact the owner to return the phone to it's original owner or make a decision on weather I can pay him or her so if there a way I can contact the owner help me find them I can send the imei number thank you

iPhone 8 Plus

Posted on May 2, 2019 8:28 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2019 8:30 PM

Your best option is to dispute the purchase with Amazon. Ask for a return/refund.

1 reply

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.