I"m trying to delete "top results.app" from my Mac and can't figure out how to do it.

Somehow this app got loaded on my machine. I think it was when I installed File Zilla but I"m not certain of that. At any rate when I bring up Safari my Extensions screen pops up asking me to approve Top Results.app as an extension. The app doesn't show up in my Applications folder and it doesn't appear as a program running when I try to force close. But, when I attempt to move the file to trash it won't let me, saying the app is running. I see absolutely nothing about this app when I google it. What's going on, anyone know?

MacBook Air 13", macOS 10.14

Posted on May 3, 2019 7:15 AM

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Posted on May 3, 2019 11:24 AM

Launch Activity Monitor and quit the App.

Quit an app or process in Activity Monitor on Mac - Apple Support


Check for adware.


     Run  the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

     For instructions:  Install Malwarebytes for Mac          Uninstall Malwarebytes for Mac

     Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

     Restart the computer and relaunch Safari holding the shift key down.


Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

Restart your Mac. Relaunch Safari holding the Shift key down.      

42 replies

May 22, 2019 11:58 AM in response to MarcherConsults

I too got "Top Results" installed during the routine Filezilla client install.


Look up in your top right corner of your Mac, up by the clock, and find the rougue app's icon. On mine it looked like a circular hour glass. Click on it and choose exit or quit.


Open Safari, click on "Safari" in the upper left, then choose "preferences" Choose extensions and see if "Top Results" is listed in there. If it is, choose uninstall. If it opts to send you to a finder window do that. If you see the "Top Result" application in the finder window, close safari first, then go to the finder window and drag "Top Results" to the trash. Reopen Safari, preferences, extensions to make sure it is now removed.


I'm assuming Mozilla would allow this search result app to pass through some verification to ensure it doesn't behave like malware. In other words, we opted into installing a useless to us app as a part of the free Filezilla download. I guess it's hard to get something for nothing.

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I"m trying to delete "top results.app" from my Mac and can't figure out how to do it.

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