HP Envy Printer only printing code

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Lou_3129 Author

Level 1

8 points

HP Envy Printer only printing code

HP Envy Printer only printing the below from my Mac

%!PS-Adobe-3.0 %APL_DSC_Encoding: UTF8 %APLProducer: (Version10.14.2 (Build 18C54)

MacBook Pro 13", macOS 10.14

Posted on May 6, 2019 8:41 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,221 points

May 6, 2019 11:32 AM in response to Lou_3129

You can also try going to System Preferences/Printers & Scanners, then control - click in the left panel, and reset the printing system. Add back the printer.

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Answer 2

BDAqua

Level 10

250,253 points

May 6, 2019 9:39 AM in response to Lou_3129

Seems it thinks the Printer uses PostScript, if a Reinstall of the Driver doesn't work, see if there's a Generic PCL driver to choose.

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Answer 3

Lou_3129 Author

Level 1

8 points

May 13, 2019 1:31 PM in response to BDAqua

Thanks for the suggestion, I've reinstalled the drive but not luck. will keep trying to resolve. Many thanks for your advise.

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Answer 4

Lou_3129 Author

Level 1

8 points

May 13, 2019 1:39 PM in response to Eric Root

Hi, Thanks for the advice, I've reset the printer via system preference bit it still shows the same code error. Will keep trying to resolve. Many thanks for your help

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HP Envy Printer only printing code

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