Unable to power on my iphone x

I bought my iphone x and use it less than 1,5 year with all my care and gentle . But it just shut off with no reason , and i went to apple hope they can turn it on . Nobody can't help. I paid almost $1350 for this . I it doesn't last for long time .

iPhone X

Posted on May 8, 2019 10:41 AM

Similar questions

power problems good morning, yesterday my dad's phone went off suddenly and now it doesn't turn on anymore. my dad had opened an application and at some point the iPhone completely turned off. the iPhone has no physical damage. we tried to connect it to our macbook pro but nothing has changed how can we do? who could we contact? (we come from Italy) thank you
222 1
iphone 6 shut down suddenly I bought an iPhone 6S two and a half years ago and the other day it just shut down and wont turn back on, it's completely dead. I looked on the apple website and it seems that iPhone 6S and pro had manufacturing problems during 2018 and 2019. I bought my phone in 2019 and most probably this is the cause of the problem because I have done nothing to harm the phone. I went to the genius bar and they said nothing is wrong with the battery or outside of the phone. My phone is 5 months out of the guarantee and I asked apple over the phone to make an exception as it was not my fault and they would not. It makes me feel like I really do not trust apple as the phone is not even 3 years old. What can I do?
1248 2
My iPhone 14 powered off yesterday My iPhone 14 powered off yesterday. I plugged it in so it would charge. It gets to the point where the apple appears & then the screen goes black. It looks like it doesn't get enough power to turn on & the battery never gets a chance to charge any further. Please help.
268 1

2 replies

MrBill3

Level 10

104,464 points

May 8, 2019 10:42 AM in response to taty113

Hello,

Start here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

May 8, 2019 10:43 AM in response to taty113

My iPhone X works the same as the day I bought it.

You should take it to Apple so they can review it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to power on my iphone x

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up