I have a problem because the webcam built into iMac Pro does not behave as it should. Instead of showing the normal picture format in 16: 9 aspect ratio, it shows 4: 3.
I've already installed the Boot Camp driver update, but it does not do anything, because the camera drivers are from 2006.
Does anyone know how to solve this problem?
iMac Pro, macOS 10.14
This has
<ProductManufacturer>Apple Inc.</ProductManufacturer>
<ProductVersion>6.1.7483</ProductVersion>
<ProductCode>{FCFFE6B6-BAE8-490E-88D0-097A9DA1C43D}</ProductCode>
which seems to be the latest. It has
<Name>FaceTime HD Camera
<InfName>AppleCamera64.inf</InfName>
<Class>Image</Class>
<ClassGUID>{6bdd1fc6-810f-11d0-bec7-08002be2092f}</ClassGUID>
<CatalogFile>AppleCamera64.cat</CatalogFile>
<Provider>"Apple Inc."</Provider>
<DriverVer>09/30/2016,6.1.6500.0</DriverVer>
<ServiceBinary>AppleCamera.sys</ServiceBinary>
<HardwareID></HardwareID>
<isX64>yes</isX64>
</Name>
You should have the 2016 driver, not the 2006 driver. You should have a .exe file in the Apple Drivers folder on the USB.
This requires a bit of work. You should first create a Windows System Restore point.
You can uninstall the 2006 driver, delete the device, remove the 2006 driver from the DrvStore using pnputil.exe, and then manually install the 2016 driver. If you reboot in the middle, the 2006 driver will come back. The current driver is a generic USB camera driver.
Unfortunately, it failed. When the driver is uninstalled, it automatically installs, which shows me the preview of events from the device. I tried to disable automatic updates in three ways - in hardware, registry and in "gpedit.msc". The driver still installs itself (the one from 2006). Installing this from 2016 unfortunately is overwritten by the one from 2006.
I also made a fresh installation of windows with new bootcamp drivers, but the driver from 2006 is installed there right away. And unfortunately I can not do anything.
It is not the BC installer, but Windows OS which decides what drivers must be installed. Do you have specific BC drivers that are not being installed, where the PID/VID matches the Device in Windows Device Manager, yet you are being provided a driver by Windows?
This shows that driver was stored in DriverStore and published in oem42.inf. You should check if your Camera has the same PID/VID as the ones in oem42.inf. The driver would be installed, if the information in oem42.inf matches a device in the Device Registry.
Are there other drivers, which are in the same activated/registered state?
Unfortunately not. The camera driver is from 2006 and there is no newer one even though the iMac Pro is from 2017.
On mac os it opens normally. I do not have a problem with the obs program, but with everyone. I tested obs, discord, streamlabs, skype. On any camera does not open in 16: 9 format, only 4: 3.
In macOS, if you run BC Assistant and use Action -> Download, you can get the BC drivers. We should check what is the version listed in Bootcamp.xml file.
Here is the file: https://www.dropbox.com/s/5tpqrnlgc0n86ho/BootCamp.xml?dl=0
Look at setupapidev.log. It lists every device for which a driver installation was attempted and the final result of any such installation.
But in my opinion this is the problem of camera drivers, which have been prepared for the basic operation of the system itself and its applications. I would like to update the drivers so that all other applications can also use it fully, because it is obviously blocking something.
And when it comes to writing to the application producers, I've done it before and wrote back that it is rather a fault, either a camera or a system error. Also, that is why I have spoken with this here to finally be able to solve the problem in some way.
AleksMakowski wrote:
On mac os it opens normally.
Nice.
I do not have a problem with the obs program, but with everyone.
Are you saying that
I tested obs, discord, streamlabs, skype. On any camera does not open in 16: 9 format, only 4: 3.
In both macOS and Windows?
No, the problem only occurs under windows. From the very beginning I am writing about the fact that the problem occurs on the boot camp in windows.
On widnows, only the application from the microsoft works, that is the camera, which is the basic application and it would be difficult to spoil them with the drivers, because they would not have to test it.
However, with the exception of the standard camera does not work in the correct format.
Let me download OBS and install it on the W10 side of my iMac. I do not have the same exact model as the iMac Pro you have, but let me check it out. What are the other applications that give you similar issues?
Well, something is wrong and apparently does not fit. Drivers do not install from USB, because the iMac Pro drivers remembers in their cache memory. But I also tried the usb pendrive. Most of the installed drivers are from 2006, and this is not compatible with this iMac Pro, because it was created in 2017. What can I do to install these drivers, because all the time I get different information, but unfortunately nothing helps to solve the problem. New drivers have been released that I can not install at all.
But I'm not talking about the camera anymore. I mean all the drivers that are from the boot camp assistant. OBS is no longer valid. Let's forget it. The moment I am able to install all the drivers from the boot camp assistant package, the problem will be solved. But the installer must act. I've already written a few messages about it before.
Here is the whole file: https://www.dropbox.com/s/e2ev6asx98notug/setupapi.dev.log?dl=0
Where can I check it?
And besides, why would the bootcamp drivers not be matched if they are released by Apple on Boot Camp?
iBridge FaceTime HD | 4: 3 format instead of 16: 9 in OBS Studio and other apps