iphone 7 plus crashed, not able to recover using itunes

my iphone 7 plus got crashed, even if I am using latest itunes it start the recovery process but never completes

it gets stuck hours verifying iphone from apple or verifying the device but never returns and updates the iOS or restore.

iPhone 7 Plus, iOS 12

Posted on May 20, 2019 5:28 AM

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Question marked as Top-ranking reply

Posted on May 20, 2019 5:41 AM

See this support guide:

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


If, following ALL the steps provide in the support guide above, you get no help, have your iphone inspected at an Apple Store or AASP: Apple – Location Selector


Regards

Giulio


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iphone 7 plus crashed, not able to recover using itunes

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