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iTunes store

Album artwork not showing in the iTunes store (shows in my library ok). Have followed instructions to completely remove and re-install iTunes to no avail. Have removed anti-virus and turned off the firewall which has not changed anything. Interestingly, the store works when I boot into Safe Mode.... This occurs without any changes. I managed to resolve the issue last week but I am not sure what I did to fix it (tried lots of things, then it started working after a reboot). I have been unsuccessful this time around.


I have Googled but most people only have issues with their library, not the store.


It's obviously a driver or service that is starting in normal mode but I have turned off most services etc.


Any help would be appreciated.

Windows, Windows 10

Posted on May 22, 2019 4:29 AM

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Question marked as Top-ranking reply

Posted on May 22, 2019 4:47 AM

See this thread: Gray boxes in iTunes store - Windows - Apple Community.


tt2

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iTunes store

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