Grey icons in Itunes instead of artwork.

Hi, I can't do a snipette to show you but all the icons that used to have pictures/artwork are now grey.

I miss the pictures. What can I do to get the artwork back? Thank you.

Posted on May 26, 2019 6:15 AM

Similar questions

Re: iTunes Store Homepage - Artwork/Images not showing/greyed out Using iTunes Version 12.9.4.104, and on homepage and all other pages the smaller images that should show the album artwork is greyed out. But if I click on an album the following page shows the correct artwork. Using Lenovo laptop with Windows 10 Pro, all drivers etc should be up to date. Any ideas? Thank you!
1340 3
Why is my album art coming up blank when I click to display it? When I'm playing music on my desktop, sometimes I like to just have the artwork on display and that is all, so I Ctrl + click the small art icon up next to the volume slider and minimize the iTunes program. Now when I do this, the album art comes up blank. The window that comes up, that would usually show the album art, is now blank. What gives? iTunes is up to date...
2683 9
ITunes Store Album Artwork Hi, my ITunes store opens and the artwork across the page all shows including individual songs , but no artwork shows for the albums they are all grey. If you click on an album it then opens fine and you get the artwork but the ITunes main page the albums are all showing grey. Is there a setting I need to change please? Thanks
1393 2

1 reply

turingtest2

Level 10

278,039 points

May 26, 2019 8:41 AM in response to suz22222

See this thread: Gray boxes in iTunes store - Windows - Apple Community.

tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Grey icons in Itunes instead of artwork.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up