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smb 10.14.5

Since upgrading to 10.14.5 all of our shares are unstable. A few searches locks up the client computer and all others. The only solution is to restart the host. Moving files does the same. Originally thought this was an index issue, so we reverted to a 3rd party program to search the shares. Seems to help in the short run. So far what we have tried:


  1. Re installing the update. - no help
  2. Updating client to 10.14. - no help
  3. defaults write com.apple.desktopservices DSDontWriteNetworkStores -bool TRUE on the client computer doing the searches. Seemed to help for a short time.


This has brought our network to a grinding halt.


We had smb only and have turned smb and afp back on.


Any suggestions would be great. Rolling back to 10.14.4 is complicated as you have to wipe the drive and I will lose all data since the update.


Thank you,


Debbie

Posted on May 28, 2019 7:54 AM

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Posted on May 28, 2019 8:01 AM

you can try this

https://support.apple.com/en-us/HT208209


honestly I have rolled back to AFP for the users I support at my job and I'm washing my hands of SMB on mac, it's too limiting. If thats not an option then make sure you have one connection type communicating over your network. SMB and AFP do not behave over the same network as you may find.


try easy find in the apple store for a smb search app


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36 replies

Jun 20, 2019 2:11 AM in response to singerdf

I have this problem in three different servers at this time (Mac mini with 10.14.5). In another one with 10.14.4 no problems at this time.

Only happen with smb connections, not with afp. Yes, if your disk is changed to AFPS you can't do nothing about it (other people has talked about it in this discussion)

In my opinion we can't do nothing until Apple launch a new update solving this problem (You can downgrade, but that can not be possible for data loos).

Now I'm using an "emergency solution" until real solution from Apple appear. A shell script restarting the smb service and launchd file to start this script and execute every x hours.

Yes, I know it's not a best option but it's more than nothing.


Script (I saved this file with "smb-restart.sh" name:


#!/bin/bash
#
# Author: Angel Bonet
# 10/06/2019
#
# Stop service
echo yourAdminPassword | sudo -S launchctl unload -w /System/Library/LaunchDaemons/com.apple.smbd.plist
wait $!
# Start again service
echo yourAdminPassword | sudo -S launchctl load -w /System/Library/LaunchDaemons/com.apple.smbd.plist
wait $!
# End process, create log
echo `date` " " `whoami` " smb service restarted."


(yourAdminPassword must be changed by your admin computer account password to use sudo privileges in script execution)


Launchd file:

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<!--
    You should customize the following placeholders:
- smb.restartDaily.service : Service name
- SCRIPT_PATH : path where script file is located. 
- LOG_PATH : path of log files

-->

<key>Label</key>
<string>smb.restartDaily.service</string>

<key>ProgramArguments</key>
<array>
  <string>/Users/admin/Documents/scriptsShell/smb_restart_script/smb-restart.sh</string>
</array>

<!--
set RunAtLoad false if you don't want that script starts 
automatically every time your mac os x boots
-->
<key>RunAtLoad</key>
<true/>
.
.
.
you can see the total files in github (https://github.com/angelbonet/smb-service-restart)


As you can see in calendar interval execution, every day at 05:30AM this script execute and service is restarted.


At this point, the users are reporting more discconecting issues at different hours in same day and I'm going to change this execution to loop of maybe three or four hours (experimenting until I catch it... you know).


When Apple release an update whith solution (Apple, please do it now, please... ) I'm going to deactivate this launchd.


Good luck...

Jun 20, 2019 5:34 AM in response to angelbonet

What an amazing solution. I am not a coder and had no idea how to do this. I hope it works for you. There is no doubt that was our issue. My understanding is that this has only gotten worse over the OS iterations. We restored back to High Sierra on one machine and were more stable but still needed to reboot every other day. We can not wait for Apple to fix this so we have moved to a cloud file sharing solution. Not perfect and not free!


Apple's business priorities have shifted in the last few years. That is their prerogative. We have struggled with more than just smb. Calendar and apple IDs have become an issue for us as well.


Please keep me posted.


Debbie

Jun 20, 2019 7:14 AM in response to singerdf

My priority at this time is change to NAS storage system of Qnap, but I've tested and Spotlight over shared volumes in Qnap doesn't work at this time. Believe me people, QSirch app doesn't work correctly and Qnap knows this

Apple server is discontinued and it's clear for me the next step. My lasts months are dedicated to find good substitutes of Calendar Server and other services of old Apple Server.

I contact one month ago (today Mac OS reminders say me that ;-)) with Qnap enginers through his support channel and they say are working to solve this as soon as possible.

I think is the best option... only deploy and go...

If something change I'm going to share with all people.

Best regards

Jul 18, 2019 1:06 AM in response to singerdf

Your opinion is correct.

I am in trouble as well.

This looks like a server side problem with SMB. There is no problem when using SMB as a client.


Apple has caused a degradation issue that slows down by forcing SMB Codesign in the past.

That was a tragedy.

This time is even worse. Because it does not function properly as a server.


I think that the problem is that Apple is improving Samba by itself.

That's because using Samba as it is may be able to work around the problem with parameters.


I think Apple isn't enough for people who treat Macs as jobs.

Please pay attention to the degrade.......

Jul 18, 2019 3:48 AM in response to Kengo Sawatsu

Unfortunately, this put us in an unworkable situation. We cannot wait for Apple to correct this. It is also clear that as Apple updates Mojave, it misses a few things. I would have hoped beta testing would have flagged this.


I often wonder what Apples strategy is currently. They have removed all useful tools on the server side, cloud storage is not really meant for business work, my Apple ID has been twitchy for over a year,


i have ave spent hours on the phone with no resolution.


I am a tried and and true Apple user. But frustrated

Jul 26, 2019 12:47 AM in response to Danny Green

I don't explained this point but the Mac OS clients are mixed from Sierra to Mojave and also (you know this point) Windows (XP to 10).


No problem reports from my first report few days ago.


At this moment 5 networks (same number of servers) updated and all it's going well.


The networks are from 7 to 22 computers connected.


I think it's a good test... ;-)


Maybe this system issue has been resolved.

smb 10.14.5

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