You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Adding new folder in gmail on iPad

I am trying to add a new folder (which I was able to do not too long ago) but keep receiving the error message “unable to create mailbox—the mailbox couldn’t be created on the server “

please help!

iPad, iOS 12

Posted on Jun 1, 2019 8:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2019 2:45 PM

Wow! Thank you for your quick reply, and I have resolved my issue!! I did have to open the gmail app...which seems a lot more intuitive. As you said, the mail app has respected my new folders!! Thanks 🙏

2 replies

Adding new folder in gmail on iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.