I've been trying to upgrade Sierra or High Sierra. The App Store keeps halting the download and giving a message "AMD-Action:downloadproduct:SP". (currently running El Cap 10.11.6 on a Mid 2010 iMac). I have tried macOS recovery and safe mode to no avail.
Thanks, Paul
iMac 21.5", OS X 10.11
Work around for me...
Download something else (free, I chose Slack) from the app store, this forces a login and verification I wasn't receiving. As that was downloading installing, I used this (https://itunes.apple.com/us/app/macos-sierra/id1127487414?ls=1&mt=12) and it allowed me to download.
I know it's screwy, but I hope it works as easily as it did for me.
Great find. :)
We'll see if it helps. Assuming the OP posts back. :o)
I'm dealing with the same issue currently. On El Cap (10.11.6), trying to just step to Sierra with no avail. Any thoughts/luck?
Wow, good work but inexplicable!
Thanks for the tip. :)
Also worked for me. Upgrading OS on MacBook Pro late 2011. Clean install of Lion and upgrade to Sierra all worked fine OTA. Received the "AMD..." error trying the High Sierra install.
Many thanks.
I have the same problem. Wiped my whole macbook. Stuck now :-/
Thanks for the post.
Thanks for the post.
Spent 2 hours on the phone with Apple customer service, the issue is still NOT resolved...
This worked for me! Not sure why Apple didn't ask for credentials if they needed them.
It freaking worked!!! Omg I tried everything!!!! But downloading a free app to log in worked!!!!
PS: first time commenting here but I got excited and wanted to thank you! :)
Whoot... great to hear. :)
Tried all.... Both links, new admin account, shared folder and encapsulated folders permissions, ethernet reset so the BSD reads en0 (https://www.tonymacx86.com/threads/el-cap-app-store-failing-to-login.173653/) nothing.
Any other thoughts?
Feel this is just another one of those things that will never have a fix, leaving me stranded...purposely. I can't upgrade to Mojave on my 12,2 iMac, so I'm forced to either obtain this download from *cough cough* elsewhere... or not upgrade any one of the subscription based models I'm paying for. (Because I like updates...) **** Apple.
AMD-Action:downloadProduct:
