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update payment method without cancelling icloud

I have only one payment method and the card has been replaced with new number. I no longer have the card on file therefore I cannot verify old cvv. It won't let me do anything until I verify card on file with old cvv. I went to "manage payments" on both my iPhone and desktop, it didn't get me anywhere.


Posted on Jun 2, 2019 4:49 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2019 5:09 AM

By 'desktop' do you mean your computer's iTunes ? If you do, and if you've added the new card, see if can remove the old card via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Jun 2, 2019 5:09 AM in response to mbweiner7

By 'desktop' do you mean your computer's iTunes ? If you do, and if you've added the new card, see if can remove the old card via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

update payment method without cancelling icloud

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