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Sound problem with the Motortrend app

Strange problem. We have two Apple TV 4K devices purchased within two weeks of each other. Both have the same set of applications loaded. Up until a few days ago everything was happy but now the Motortrend app on one is experiencing issues with the sound as if its being overdriven and clipped. Lots of staticy noise with louder sounds. The strange part is this is only happening on one of the devices. The other is working fine. I've deleted and reinstalled the app on the offending device but get the same results. Any ideas?

Apple TV 4K, tvOS 12

Posted on Jun 12, 2019 2:28 PM

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Posted on Jun 12, 2019 3:17 PM

Try restarting the offending Apple TV and if that does not work reset and begin over. If the Motortrend app is the only app that is having problems then I'd thing a restart or reset would take care of the issue. If you have other apps that are having the problem in addition to the Motortrend app then it could be a network issues, paticularly if you are using Wi-Fi.

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Question marked as Top-ranking reply

Jun 12, 2019 3:17 PM in response to DocBlauvelt

Try restarting the offending Apple TV and if that does not work reset and begin over. If the Motortrend app is the only app that is having problems then I'd thing a restart or reset would take care of the issue. If you have other apps that are having the problem in addition to the Motortrend app then it could be a network issues, paticularly if you are using Wi-Fi.

Sound problem with the Motortrend app

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