I have an older iMac (Early 2009) running El Capitan. A few days ago I updated iTunes and now iTunes, Messages and the AppStore do not work. I get an error about the init.itunes.apple.com not being valid. I went through all my certs and saw no blue dotted ones etc... tonight, I went to https://init.itunes.apple.com and looked at the certificate, and it is expired.
Any suggestions on how to correct this issue?
Did you try deleting the certificate to see if a new one would download?
Try downloading Etrecheck from the web site. https://etrecheck.com
Hello C Wayne,
Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to use iTunes, Messages and App Store on your iMac, and you get an error message. To help with this, please follow the steps in this Apple resource and then contact Apple if you need any further assistance.
If you can't connect to the App Store, iTunes Store, or Apple Books
Cheers!
See if iTunes Support can help. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. You may need to pick a problem that is slightly different than yours to get a chat option.
The App Store is not working... I can't down load it from there? I still get the error with another admin user.
Didn't help. The certificate error is on the host side. That certificate is expired at init.itunes.apple.com.
etrecheck didn't give me any information to help me with my issue.
Try deleting the certificate to see if a new one will download.
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Recent update to itunes broke
