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Update payment method

Hi, my current iTunes payment method has expired and I am trying to add a new one. When I try to add a new one, it does not allow me tg do so, stating that my current payment method required verification. When I try to delete the current one, it says that I cannot do so because I need at least one valid payment method as head of the family account. Any guidance on how to solve this issue?

Posted on Jun 21, 2019 1:19 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2019 1:42 PM

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.


1 reply
Question marked as Top-ranking reply

Jun 21, 2019 1:42 PM in response to stephane105

Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.


Update payment method

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